Warehouse Staging Team Member - Mechanicsburg, PA (Onsite)

Responsibilities:

• Provide staging services at client facility.
• Understand existing processes followed by team for staging services/function
• Map activities being performed by the existing team and collect available documentation covering
  • Equipment / Device Intake & Inventory Tracking
  • Equipment Staging
  • Equipment / Device Dispatch & Reporting
  • Daily Progress / Metrics Update in Standard Template
  • Weekly Progress / Metrics Update in Standard Template.

Technical Deliverables

• Stage Retail / IMAC / POC Devices Equipment provided to Staging team for configuration.
• Maintain and Update Standard operating procedures for various devices supported by staging function of the organization.
• Maintain and Update Standard operating procedures the existing devices part of organizational asset refresh cycle / Refresh Programs.
• Provide recommendations to optimize the services including cost enhancement and performance enhancements

Qualifications:

v Staging/troubleshooting experience with various Retail / IMAC / POC devices

v Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment

v Excellent customer service orientation and verbal communication skills

v Analytical thinking and Problem Solving ability

v Certifications :

o A Hardware (must), ITIL (preferred) , CCNA (preferred)

• • Microsoft : MCP/MCSE/MCTS, etc. (preferred)
• Tools : ServiceNow, Microsoft Suite, Windows OS, Mac OS (preferred), MS Office O365

Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.