Darigold is looking for an NDA Member Service Coordinator to join our Seattle HQ team. This position will effectively represent NDA interest in maintaining and enhancing critical producer touch point processes including hauling, farm milk quality, monthly milk supply monitoring and forecasting, member relationships and records and provide administrative support to the NDA team members at headquarters and in the field.

What You Will Do

• Support the staff liaison to the NDA Hauling Committee while providing support managing the NDA Hauling Policy, committee interaction, general problem solving and data analysis.
• Collaborate with NDA Field Mangers in the administration of the NDA Milk Quality program and month end settlements of milk components and milk quality.
• Support the Quality and Farm Practices Committee Staff Liaison with committee meeting preparation, various information, committee meeting notes and assistance as needed.
• Support the staff lead to help create, manage, and report out on economic models for forecasting and monitoring milk supply using sound logic and facilitating communication between NDA, Ingredients Division, Operations and Supply Chain to help identify potential constraints in the supply chain.
• Support the staff lead for the NDA Applications Committee by processing and preparing membership applications for review by the Committee, presenting Committee recommendations to the NDA Board of Directors and communicating Board decisions to applicants and appropriate staff. Key components of the work related to applications involves providing milk growth analysis, supply tracking and planning, document management and communication.
• Support the staff lead in the current transition to, implementation of and continued support of the com mobile manifest and producer payroll applications by assisting in user acceptance testing, trouble shooting, and continuous improvement of the applications.
• Support the staff lead for performing NDA Administration services including scheduling, data entry, records management, staff support during board meetings, expense report support, producer product donations, member mailings, assist in daily email redistribution, NDA team travel booking and member website posting, maintenance and troubleshooting.
• Support the needs of the NDA office staff when needed.
• Support the NDA Analyst in weekly reporting of NDA key metrics.
• Support the needs of the members through working with the NDA Field Staff while acting as a liaison between the field staff and corporate office.

What You Bring:

• Bachelor’s degree in agriculture, Animal Science, Business Administration, or other related field OR a minimum of 1 year of applicable experience in lieu of education.
• Proficient with Microsoft Office (Word, Excel, PowerPoint), Oracle Business Intelligence and Adobe Acrobat
• Experience within the dairy industry preferred.

Nice to Have’s

• Self-starter that produces on schedule while setting high, yet realistic, standards of performance and deliverables.
• Flexibility in scheduling and time management and able to adapt and adjust to multiple demands and changes in the workplace.
• Acts independently in a self-confident, forward-thinking manner to streamline workflow and complex business processes.
• Capable of recognizing problems, developing pertinent facts, formulating feasible solutions, and recommending appropriate conclusions.
• Excellent communication and interpersonal skills including the ability to establish trust, maintain confidence, and understand behavior.
• Has sharp memory, recall and is detail oriented.
• Possesses sound judgment and problem resolution skills in the execution of daily duties.
• Can effectively carry out verbal and/or written instructions.
• Must be able to communicate clearly both verbally and in writing.
• Must possess fundamental mathematical skills.

Benefits of Working at Darigold

We understand that as an employee, benefits that support you and your family in and out of work are important. We’re proud to offer eligible positions a competitive total rewards package – that includes:

• Employer 401K contribution of up to 9%
• Comprehensive medical, dental & vision benefits
• Employer paid life & disability coverage.
• Paid time off and paid holidays
• 8 weeks paid parental leave.
• Education assistance
• Employee assistance program
• Flexible working arrangement where applies (up to 2 days/week after initial 90 days and approval by hiring manager and HR)
• Community giving through matching donations.
• Compensation range: $21.77-$32.66 per hour (individual wage based on previous experience, knowledge, and skills)

Our Commitment to Diversity

Achieving our vision to Lead Dairy Forward requires cultivating and supporting a team with varying backgrounds, experiences, and perspectives. We are committed to providing a workplace based on mutual respect where all employees feel included and can bring their best and authentic selves to work every day. We are proud to be an Equal Opportunity Employer and Affirmative Action Employer. We welcome all qualified applicants without regard to race, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information, or any other characteristic protected by federal, state, or local law. As a condition of employment applicants offered a role will be required to successfully pass our pre-employment background screen, receive a negative drug screen result & confirm eligibility to work in the U.S. We participate in E-Verify - please follow the links for details, English / Spanish & view our Right to Work Statement, English / Spanish.