7 Field Services Technician I Jobs in Tuscaloosa, AL
DAS Health is Hiring a Field Services Technician I Near Tuscaloosa, AL
Responsibilities:
- Act as the service desk's first escalation point
- Maintain and Work Tickets on the Backups Board
- Troubleshoot Backup Failures
- New Remote Installations / Reinstallations
- Disk Space Cleanup
- Maintain and Work Tickets on the IT Maintenance Board
- Resolving Remote Server Alerts – Disk Space Cleanup and HDD Failures
- Identifying Trends to Reduce Recurrence of Technical Issues
- Maintain and Work Remote Tickets on the IT Service Board
- New User Creations
- Troubleshoot PC Application and OS Issues
- Remote PC Preps
- Setup MFA with End Users
- VPN Setup and Troubleshooting
- Maintain Assigned Tickets on Backups, IT Maintenance, and IT Service Boards
- Placing all assigned tickets on ConnectWise calendar for a future Time/Date and never leaving tickets in a Past Due state
- Attaching, creating, and updating relevant configurations with necessary client asset information
- Being attentive to all client correspondence and notifying them daily about new developments of their service request
- Working and managing assigned tickets until resolved and acquiring help to resolve if needed (Team Supervisor and/or Sys Admin II Escalation)
- Resolving tickets within 3 hours total worked time and before 15 days of age
- 2-4 years of experience in Help Desk or IT support position
- High School diploma or GED Equivalent
- A and Network Certifications
- Proficient Networking Knowledge
- Proficiency in Windows Server and other Cloud Based Server Environments (Azure, AWS, and WVD)
- Working knowledge of Microsoft 365 Email and Office Products
- Working knowledge of Microsoft Windows, MacOS, and Linux
- Efficient problem solving / troubleshooting skills
- Energetic, pleasant and professional
- Strong verbal and written communication skills
- Must have attention to detail, neat and organized
- Strong time management skills and ability to multitask
- Ability to work as a proactive team member in an office setting
- Work Remotely (unless otherwise specified) with Work from Home Allowance
- Competitive pay with discretionary bonus opportunities
- Flexible Time Off
- Continued Education Reimbursements
- Company Paid Health Benefits for employees and family
- 401k with Employer Match
- Mental Health Services
- Parental Leave
As part of our commitment to the privacy of our job applicants, please review the DAS Health Privacy Notice (https://dashealth.com/privacy-statement/) and kindly acknowledge on your application that you have read and understand the policy. By doing so, you demonstrate your commitment to our values and your understanding of how we manage and protect your personal information.
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Job Summary
Full Time
$52k-71k (estimate)
06/05/2024
07/28/2024
dashealth.com
TAMPA, FL
100 - 200
2003
Private
DAVID A SCHLAIFER
$10M - $50M
Related Companies
About DAS Health
DAS Health is a Florida-based healthcare IT management firm that offers solutions such as medical billing, EHR, care coordination and cloud hosting to the healthcare sector.
The job skills required for Field Services Technician I include Field Service, Installation, Troubleshooting, Problem Solving, Time Management, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Services Technician I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Services Technician I. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Field Services Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Services Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Services Technician job description and responsibilities
Field Service Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.
03/06/2022: Nassau, NY
Field service technicians respond to customer callouts, providing technical service and maintenance support at customer locations.
03/27/2022: Battle Creek, MI
The technician maintains the documentation related to downtime, repairs, and alterations.
03/25/2022: Rockford, IL
The technicians plan and prepare documents for the system and ensure proper classification of all tools, and perform maintenance work on networks, tests, and do troubleshooting on all outages.
02/02/2022: Greensboro, NC
The job of a technician also entails traveling frequently.
02/27/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Services Technician jobs
Field Service Technicians are mobile repair and service providers.
03/25/2022: Frankfort, KY
Field Service Technicians ensure that customers have everything they need to get their job done.
03/26/2022: Twin Falls, ID
They will also have sufficient training material to train aspiring technicians.
03/03/2022: Duluth, MN
Some technicians concentrate on only one type of system, either heating, air conditioning, or refrigeration, while others offer a broader range of services.
03/26/2022: Appleton, WI
Every job posting will come with their own unique requirements for traveling sterile processing technicians.
03/09/2022: Eugene, OR
Step 3: View the best colleges and universities for Field Services Technician.
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