48 Field service representative Jobs in Queens, NY
Datum Software, Inc. is Hiring a Field service representative Near Queens, NY
Service Representative - Field Ops
Long Term Contract
Elmhurst, NY
Key Responsibilities :
Provide service and customer support during field visits or dispatches.
Diagnose errors or technical problems and determine proper solutions.
Produce timely and detailed service reports.
Document processes and collect / analyze performance data to provide technical assistance.
Tie workflow to schedule and accurately document solutions for complex issues.
Create workaround procedures when standard procedures fail and ensure issue resolution.
Troubleshoot and develop technical solutions related to software and setup errors for field engineers, technicians, and customers.
Build and maintain positive relationships with customers.
Use a ladder safely as required.
Warehouse and Inventory Management :
Manage warehousing, staging, and distribution functions to maintain a warehouse and / or local inventory that provides quick access to mission-critical equipment worldwide.
Utilize established procedures and tools to analyze impact and fulfill service requests.
Implement and maintain defined warehouse standards across local and satellite locations.
Work collaboratively in a team setting, sharing information, and assisting others.
Perform testing, cleaning, packaging, and restocking of various types of equipment.
Communicate effectively with other teams within the Field Ops Organization.
Execute various duties as required, including Truck and Van Driving, Project Management, Equipment Receiving, IMAC Workorders, Network Projects, Shipping, and Inventory Control.
Research and determine the disposition of equipment for appropriate handling (e.g., Deinstallation, Defective, Retirement, Recovery).
Update and maintain accurate inventory counts within assigned Stock IDs.
Utilize automated tools to perform various daily assignments.
Provide research, analysis, and problem resolution to team members.
Meet established Service Level Agreements for the delivery or shipment of orders.
Handle multiple assignments / tasks simultaneously in a fast-paced warehouse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Last updated : 2024-09-04
Job Summary
Full Time
IT Outsourcing & Consulting
$56k-84k (estimate)
09/08/2024
12/05/2024
datumsoftware.com
JOHNS CREEK, GA
25 - 50
2001
Private
LATHA GANESHAN
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Datum Software, Inc.
Datum Software develops, delivers and supports specialized technology solutions for Fortune 1000 companies and government institutions.
The job skills required for Field service representative include Customer Support, Inventory Management, Communicates Effectively, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
02/16/2022: Virginia Beach, VA
Client service representatives manage client relationships and provide customer support.
01/28/2022: Fairbanks, AK
Performs site visits with Service Partners, evaluates technical and professional performance.
12/24/2021: New Britain, CT
Prepare and maintain service related documentations.
01/30/2022: Cleveland, OH
Filed service representatives take customer questions, complaints, comments, and concerns.
12/26/2021: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
02/24/2022: Melbourne, FL
Review field services done with the customer before leaving to ensure 100% resolution.
02/15/2022: Winston Salem, NC
Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
02/15/2022: Longview, TX
As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
03/06/2022: New Brunswick, NJ
Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
02/10/2022: Saint Cloud, MN
Step 3: View the best colleges and universities for Field Service Representative.
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