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Job Description:
Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Salary Range:
7.25-
11We are an equal opportunity employer and participate in E-Verify in states where required.
Part Time
$150k-196k (estimate)
08/21/2024
10/20/2024
The following is the career advancement route for Captain - Customer Service positions, which can be used as a reference in future career path planning. As a Captain - Customer Service, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Captain - Customer Service. You can explore the career advancement for a Captain - Customer Service below and select your interested title to get hiring information.
If you are interested in becoming a Captain Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Captain Customer Service for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Captain Customer Service job description and responsibilities
Customer Service Captain will assume the responsibility and accountability of the team while leading, directing, motivating, evaluating and approving the work of the Customer Service Agents.
03/31/2022: San Antonio, TX
The Team Captain will also perform Customer Service Agent duties.
04/10/2022: Montgomery, AL
Ensures that the Customer Service Agents follow proper procedures.
03/15/2022: Oklahoma City, OK
Assisting customer service staff with duties where required.
04/14/2022: Clarksville, TN
Training staff in areas of customer service and company policies.
04/01/2022: Bellingham, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Captain Customer Service jobs
Spend a lot of time talking to customers face to face.
04/26/2022: San Francisco, CA
Develop templates for faster communication.
03/12/2022: Terre Haute, IN
Personalize the proposal process.
03/11/2022: South Bend, IN
Stay on top of the booking process at every stage.
03/15/2022: Savannah, GA
Quality of customer service, quick response.
05/10/2022: Great Falls, MT
Step 3: View the best colleges and universities for Captain Customer Service.