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Established in New York in 1972, David Donahue has grown from small family business into a sought-after brand that outfits men for all occasions; from casual to business and formal events. With product offerings including dress shirts, sportswear, cuff links and ties, David Donahue excels in accessible luxury clothing, furnishings, and accessories for the modern man’s occasion-filled lifestyle.
The Customer Service Associate position plays a key role in establishing and developing strong working relationships with customers as well as respective retail partners selling David Donahue product. This role will be responsible for entering and organizing wholesale customer orders and processing changes as needed. In addition, they will be responsible for responding to eCommerce customer emails and phone calls pertaining to our website, product experience, return inquiries, and order status. The Customer Service Associate will work to prevent and/or resolve customer issues with the goal of achieving 100% customer satisfaction, attain first contact resolution, and build customer loyalty and brand awareness by providing outstanding service. This role is an entry level position with the intent to learn the business and potentially grow within the organization long term.
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Other
$61k-79k (estimate)
08/01/2024
09/11/2024
daviddonahue.com
Whitehouse, NY
50 - 100
The job skills required for Customer Service Associate include Customer Service, Written Communication, Customer Satisfaction, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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