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Customer support
$51k-67k (estimate)
Full Time 2 Weeks Ago
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David Kennedy Recruitment is Hiring a Customer support Near Malta, NY

David Kennedy Recruitment is working with a leading Online Casino Gaming Companywho is seeking to onboard a Customer Support Dutch for their Malta office.

Position : Customer Support Dutch

Location : Malta

Employment type : Fulltime (Hybrid / Remote)

Remuneration : Base salary.

DUTIES AND RESPONSIBILITIES :

  • Respond to customer inquiries via email on all topics related to the online marketplace by maintaining a positive empathetic and professional attitude towards the customers.
  • Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS :

  • Fluent in Dutch (C1) and have good knowledge of English.
  • Flexible and able to make quick decisions in a dynamic environment.
  • Conscientious and reliable commitment is one of our core values!
  • Eagle eyed with great attention to detail.
  • Empathy about people you will be working with securing the online safety our customers and their users.
  • Ideally interested in marketplaces shared economy and new technology.
  • Previous experience in content moderation customer care and / or online business is a plus.

BENEFITS :

  • An opportunity to make a positive impact on the digital world by making the internet a safer place.
  • A stimulating and rewarding job in a fastmoving innovative and international tech company.
  • Career opportunities within a management or expert field.
  • Additional vacation days.
  • Free fruit tea and coffee if you prefer working in the office.
  • Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight!
  • Free day transport to the office from certain areas within Malta.
  • Team performance bonus and working from home allowance
  • Corporate discounts for gym memberships shops and taxis.
  • Private Health Insurance eye care tests health and wellbeing professional support.
  • Refer a friend bonus scheme.
  • Comprehensive training and constant feedback.
  • Fun events great colleagues and a fresh playful workplace with a variety of cultures.
  • Relocation packages for international applicants.

Shift Patterns

Rotational shifts are from 7.00 am to 3.30 pm or 3.30 pm to midnight however these times could also vary if cover is required during other periods between 7 am and midnight eg 11 am to 7.

30 pm with two days off during the week.

  • During the training period in the office the candidates will work Monday to Friday the morning shift from 7 : 00 am to 3 : 30 pm.
  • We offer a hybrid working environment in Malta. This role can be done fully remotely between your home in Malta or the work office in Qormi Malta.
  • Last updated : 2024-09-13

Job Summary

JOB TYPE

Full Time

SALARY

$51k-67k (estimate)

POST DATE

09/01/2024

EXPIRATION DATE

12/14/2024

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The job skills required for Customer support include Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support positions, which can be used as a reference in future career path planning. As a Customer support, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support. You can explore the career advancement for a Customer support below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Foster effective problem solving.

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Communicate clearly with customers.

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Give credence to customer complaints.

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Avoid helping customers at breakneck speeds.

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Know how to close a conversation.

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Step 3: View the best colleges and universities for Customer Support.

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