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DaVita Guest Services, located in Malvern, PA is looking for an Admissions Operations Supervisor (in an account management style call center) who has a passion for exceptional customer service and the ability to provide top-notch coaching and training to our dedicated customer service teammates.
The is a remote role. However, on-site presence is required once/twice a month at our office in Malvern, PA
SUPERVISORY RESPONSIBILITIES:
One of the primary roles of the Supervisor is serve our Teammate who serve our patients by securing timely placements and to drive each placement to a successful result in the most efficient and expeditious manner. To accomplish this, it requires a Supervisor to review and monitor the Management of the Patient C.A.R.E. file (Patient request inventory) on a daily basis. Each Supervisor owns their success.
It is the Supervisors responsibility to review the Patient Care File before and after their shift the in their assigned Divisions. The Supervisor collaborates with the Admissions Group Specialists to assist in guiding the performance of their Private Pay patient placements and market nuances, specifically managing each placement request to completion in the most expeditious and efficient manner.
Key Responsibilities:
QUALIFICATIONS:
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Full Time
Scientific Services
$59k-76k (estimate)
07/21/2023
07/18/2024
davitaclinicalresearch.com
MINNEAPOLIS, MN
100 - 200
1985
Private
DAVID RUCKER
$5M - $10M
Scientific Services
DaVita Clinical Research provides clinical research services to the pharmaceutical and bio technology companies.