4 Night Front Desk Agent Part Time Jobs in Guerneville, CA
Dawn Ranch is Hiring a Night Front Desk Agent Part Time Near Guerneville, CA
About The RoleWe are looking for a Night Front Desk Agent to join our team! As a Night Front Desk Agent, you will represent the hotel throughout the overnight stages of the guest’s stay. By working with all hotel personnel, you will ensure every guest experiences the highest customer care. Their responsibilities include registering guests, assigning rooms, accommodating special requests as directed by management, and ensuring a pleasant stay and smooth checkout. The Night Front Desk Agent will also be responsible for handling guest requests and resolving any guest issues that arise during the night shift. You will play a key role in ensuring guest satisfaction.
Essential Duties
- Respond promptly and professionally to customer requests, complaints, and inquiries.
- Properly secure guest information.
- Oversee front office/front desk operations during the overnight shift.
- Able to learn safety, emergency, and accident prevention policies and procedures.
- Understand and adhere to proper credit card and cash handling policies and procedures.
- Able to perform numerical operations using basic counting, adding, subtracting multiplying, and dividing.
- Able to use repetitive hand and body motions such as grasping, writing, typing, listening, hearing, and visual acuity.
- Able to walk, including climbing stairs, and ladders, standing and walking to a significant degree, kneeling, reaching, bending, handling machinery, lifting, feeling, talking, hearing, and see.
- Able to stand for long periods of time or for the duration of a shift.
- Assist other departments as needed, including laundry/housekeeping.
- Conduct and maintain records of inspections of hotel grounds.
- Perform other tasks as needed.
- Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
- Coordinate room status updates with the housekeeping department and maintenance work with the engineering division.
- Ensures to maintain a clean and organized front-of-house area, including lobby and seating areas.
- Assist with inspecting guest rooms prior to guest arrivals
- Respond to guest requests, and assist in person when necessary
- Adhere to all health and safety regulations and procedures.
- Report any unusual occurrences or requests to the manager or assistant manager.
- Manage and resolve all guest complaints in a professional and courteous manner.
- Assist guests on departure by verifying and posting all outstanding charges, settling credit cards, and making arrangements for luggage and transportation assistance.
- Perform other duties as assigned.
- Availability to work overnight, weekends and holidays.
- High school diploma or equivalent.
- Ability to work in a fast-paced environment.
- Previous hospitality experience is preferred.
- Previous knowledge of PMS and CRM systems is preferred.
- Working knowledge of Microsoft Word and Excel.
- Ability to work a flexible schedule, including overnight, weekends and holidays.
Job Summary
Part Time
Accommodations
$31k-41k (estimate)
06/23/2024
07/20/2024
dawnranch.com
GUERNEVILLE, CA
<25
1905
MICHAEL CLARK
<$5M
Accommodations
Related Companies
About Dawn Ranch
Dawn Ranch Lodge is a fifteen acre property nestled among towering redwoods on the banks of the Russian River. We are just twenty minutes from the beautiful Pacific Coast, and offer rustic tranquility and a contemporary atmosphere. Individual cottages blend harmoniously into the stunning landscape of ancient apple orchards, bamboo groves, grassy meadows and beautifully landscaped gardens. The long meadow at Dawn Ranch Lodge has been the setting for spectacular weddings and intimate ceremonies for over a century. We are an ideal venue for corporate retreats and family reunions. We are also a do...g-friendly resort. A century-old guest ranch, Dawn Ranch Lodge was renamed in 2006 in celebration of the rare Dawn Redwood, of which there are two mature trees on the grounds. Originally believed to be extinct for over 15 million years, the Dawn Redwood was rediscovered in the 1940's growing in remote provinces in China, and a handful of saplings were reintroduced to North America. Our 70 year old trees grew from these original saplings. Dawn Ranch Lodge features the Agriculture Public House which focuses on locally sourced organic produce. Our full service bar offers local beer, wine, and speciality cocktails. Among our many amenities, Dawn Ranch Lodge has private river access and a pool, and wireless internet access.
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The job skills required for Night Front Desk Agent Part Time include Front Office, Housekeeping, Credit Card, Cash Handling, Laundry, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Front Desk Agent Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Front Desk Agent Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night Front Desk Agent Part Time positions, which can be used as a reference in future career path planning. As a Night Front Desk Agent Part Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Front Desk Agent Part Time. You can explore the career advancement for a Night Front Desk Agent Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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