20 Customer Service Representative Jobs in Gahanna, OH
Dawson is Hiring a Customer Service Representative Near Gahanna, OH
Job Description
- Medical, Dental, and Vision insurance
- At least 1 Saturday off a month
- Employer matches HSA account contributions
- Wellness program
- Employee Assistance Program
- 401k plan dollar-for-dollar employer match
- Profit sharing bonus
- Generous PTO, 10 paid holidays, paid time off for birthdays
- Free life and disability insurance
- Tuition reimbursement
- Annual pay increases
- Provide professional and friendly service to members through Interactive Teller Machine (ITM) interactions, handling basic and complex transactions with accuracy and efficiency
- Assist members with various account-related activities, including deposits, withdrawals, payments, and inquiries about account information, share drafts, certificates, money markets, IRAs, rates, terms, and shared branching services
- Monitor transactions to detect and prevent potential fraud, safeguarding members’, and the institution's assets
- Proactively identify and recommend new and alternative financial services to members, tailored to their specific needs and preferences
- Meet or exceed assigned service and productivity goals, ensuring high levels of member satisfaction and operational efficiency
- Adhere strictly to policies and procedures, maintaining compliance in all aspects of service delivery
- Collaborate with other tellers as needed to support workload and ensure consistent service standards
- Develop a comprehensive understanding of the Credit Union's history, philosophy, organization, policies, and operational procedures
- Pursue ongoing self-directed learning and certification through established educational programs, enhancing individual competency and performance
- Demonstrate effective interpersonal skills, fostering positive relationships with coworkers and peers, and responding constructively to feedback from supervisors
- Prior teller experience or equivalent
- Prior experience in a sales or customer service environment
- Strong organizational skills and attention to detail
- Must value a high degree of accuracy
- Professional demeanor and ability to be “On Stage” for extended periods maintaining a positive attitude
- Excellent communication skills with appropriate grammar
- Basic PC skills (Windows)
- Willing to work a flexible schedule
Job Summary
Full Time
$40k-50k (estimate)
07/01/2024
07/14/2024
SAINT CLAIR, MI
200 - 500
2010
DENISE DAWSON
$10M - $50M
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
