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Customer Service Representative / Data Entry
$49k-61k (estimate)
Full Time | Wholesale 10 Months Ago
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Daylight Foods is Hiring a Customer Service Representative / Data Entry Near Union, CA

The CSR must be comfortable with Microsoft Office (Word, Outlook, and Excel), internet navigation, and quick to learn new software programs. Attention to detail, good math skills, writing skills, professional phone mannerisms, and good communication skills are essential. Extensive use of phone & computer in a fast-paced, multi-tasked environment.
DUTIES AND RESPONSIBILITIES:
  • Taking orders primarily through phone, web, and fax
  • Develop and manage effective relationships with all potential and existing clients
  • Resolve and respond to support questions
  • Work with appropriate personnel on customer service issues
  • Assist accounting with investigating credit requests and processing credit memos.
  • Assist operations with collecting RMAs, researching invoices working with Inventory and Ops to handle the day-to-day credits.
  • Assist transportation with collecting and scanning invoices and assuring that each invoice is accounted for and turned in to accounting.
  • Filing old invoices and credit memos and storing away documents
  • Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ATTRIBUTES:
  • Proficient with Microsoft Office
  • Detail Oriented and highly organized
  • A friendly, professional telephone demeanor and prior experience as a customer service representative are preferred.
  • Excellent written and communication skills
  • One year of Computer operating experience.
  • Bilingual (Spanish) is a plus
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$49k-61k (estimate)

POST DATE

08/09/2023

EXPIRATION DATE

07/24/2024

WEBSITE

daylightfoods.com

HEADQUARTERS

UNION CITY, CA

SIZE

100 - 200

FOUNDED

2003

CEO

CHRIS VLAHOPOULIOTIS

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About Daylight Foods

Daylight Foods is a full service Food Service company located in the Silicon Valley. Specializing in produce, dairy, poultry and dry goods. The company serves a diverse industry including large chains, concessions, cafeterias and small locally owned restaurants throughout California. Daylight Foods is committed to sustainability and sources organic and locally grown produce as well as having eco-friendly delivery trucks. They offer many services, including in house fresh cuts of organic and non-organic produce. Daylight Foods is dedicated to the highest quality products, food safety and servic...e for their valued customers. More
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