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Customer service clerk
$35k-45k (estimate)
Full Time | Transportation 3 Months Ago
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Dayton Freight Lines Inc. is Hiring a Customer service clerk Near Grandview, MO

Overview

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package : Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with :

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
  • Legally eligible to work in the United States
  • Must be at least 18 years of age
  • Fluent in English

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package : Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match

CSR, Customer Service, family, culture, LTL, transportation, customer oriented

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Last updated : 2024-05-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$35k-45k (estimate)

POST DATE

03/04/2024

EXPIRATION DATE

06/01/2024

WEBSITE

daytonfreight.com

HEADQUARTERS

EAST PEORIA, IL

SIZE

1,000 - 3,000

FOUNDED

1981

TYPE

Private

CEO

BRIAN WOODFIND

REVENUE

<$5M

INDUSTRY

Transportation

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About Dayton Freight Lines Inc.

Dayton Freight Lines is a private LTLfreight carrier.

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The job skills required for Customer service clerk include Customer Service, CSR, Microsoft Office, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service clerk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service clerk positions, which can be used as a reference in future career path planning. As a Customer service clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service clerk. You can explore the career advancement for a Customer service clerk below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Clerk job description and responsibilities

Develop, build and expand customer base through providing quality customer services.

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Oversee and supervise that products and services are delivered on time to customers.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Recommend changes that could provide a better experience to customers.

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Listen attentively to caller needs to ensure a positive customer experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Clerk jobs

The best CSRs are genuinely excited to help customers.

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Must have the ability to use positive language.

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You must able to understand the customer’s expectations.

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Gain some customer service experience to enhance your chances when applying in the future.

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A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Customer Service Clerk.

Butler University
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