Job Responsibilities:

• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
• Discovers, engages, and advances each prospect and follows up until they have set an appointment, found a home within our portfolio, or decided not to move.
• Displays high integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and online chat.
• Provides information regarding specific communities and services offered to generate leases for the sites.
• Log all activity into company-provided databases (Spherexx, Podium, etc.) promptly and accurately.
• Accurately communicates the benefits and features of the property.
• Courteously provides accurate information to residents and prospects and fills all reasonable requests or requirements.
• Maintains the company’s customer service and sales standards.

Qualifications/Skills:

• Customer service
• Meeting sales goals
• Closing skills
• Prospecting skills
• Negotiation
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationships

Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent required
• Bachelor’s degree in marketing, promotions, advertising sales, or business administration preferred
• Three to five years of industry sales experience is a plus