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Customer Service Representative
$34k-43k (estimate)
Full Time | Business Services 5 Months Ago
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DBS Staffing Services Inc. is Hiring a Customer Service Representative Near Virginia, VA

DBS Staffing Services, Inc. is currently seeking a motivated and customer-focused Customer Service Representative to join our team. As a family-owned staffing company, DBS is dedicated to connecting talented individuals with reputable organizations in need of reliable and skilled employees. The Customer Service Representative will be the main point of contact for our clients, providing exceptional customer service and ensuring their needs are met.
Responsibilities
  • Respond to customer inquiries and provide information about services and products
  • Process orders, returns, and exchanges accurately and efficiently
  • Handle and resolve customer complaints or issues in a professional and timely manner
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to provide excellent customer service and support
Requirements
  • High school diploma or equivalent
  • Previous customer service experience, preferred 2 years experience
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Good computer skills, including proficiency with Microsoft Office and Excel
  • Positive attitude and willingness to go above and beyond to assist customers
  • Ability to work independently as well as part of a team
  • Must have Clerical CSR experience not retail

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$34k-43k (estimate)

POST DATE

01/06/2024

EXPIRATION DATE

10/23/2024

HEADQUARTERS

CHESAPEAKE, VA

SIZE

25 - 50

FOUNDED

2019

CEO

CHRISTOPHER ALBRIGHT

REVENUE

<$5M

INDUSTRY

Business Services

Show more

DBS Staffing Services Inc.
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The job skills required for Customer Service Representative include Customer Service, Problem Solving, CSR, Communication Skills, Microsoft Office, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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