17 IT Specialist Jobs in Washington, DC
DC Department of Human Resources is Hiring an IT Specialist Near Washington, DC
Job SummaryThe position is established to serve as an IT Specialist (Technical Specialist) in the DCAS Project. The incumbent is primarily responsible for providing general to core-specific technical support, guidance and technical remediation regarding user interface/user experience (UI/UX) issues related to the Organizational Change Management Division (OCM), including public facing websites, materials and tools.
Duties And ResponsibilitiesServes as an integral part of the DCAS Project as an IT (Technical) Specialist providing general to core-specific technical support, guidance and technical remediation regarding user interface/user experience (UI/UX) issues related to the Organizational Change Management Division (OCM), including public-facing websites, materials and tools. Works collaboratively with other team members on the development and implementation of an effective branding strategy for DCAS, including the Project's public-facing website, materials and tools.
Researches and briefs DCAS/OCM team leadership on potential marketing and design strategies. Collects and solicits feedback on user interface/user experience (UI/UX) issues from potential users and health and human services programs that use DCAS. Conducts usability research studies to influence the design of the DCAS public-facing website and tools. Plans, develop and influences website process flows and graphic designs, including developing mock-ups to be consistent with planned DCAS business requirements. Assists senior level staff with managerial reports reflecting Customer Service support activities. Performs other related duties as assigned.
Qualifications And EducationDegree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR
Individuals must have IT-related experience demonstrating each of the four competencies listed below:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers.
- Oral Communication - Expresses information to individuals or groups effectively.
- Problem Solving - Identifies problems; determines accuracy and relevance of information.
Specialized ExperienceSpecialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression.
Licenses and CertificationsNone
Working Conditions/EnvironmentThe work is sedentary, however, the incumbent may be required to leave the office for purpose of collecting information, attending meetings, presenting materials to various individuals or groups and local travel to various departments, and federal offices may be required.
Other Significant FactsTour of Duty: Monday - Friday, 8:15 AM to 4:45 PM
Duration of Appointment: Career Service – Regular
Pay Plan, Series and Grade: CS-2210-13
Promotion Potential: No known promotion potential
Collective Bargaining Unit (Union): This position is represented by a collective bargaining unit and is subject to union dues through payroll deduction.
Residency Requirement: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
Position Designation: This position has been designated as security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
Job Summary
Full Time
$85k-104k (estimate)
07/04/2024
08/01/2024
The job skills required for IT Specialist include Technical Support, Computer Science, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
03/10/2022: Pittsburgh, PA
IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/26/2022: Cedar Falls, IA
IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
02/10/2022: Fayetteville, NC
An IT specialist generally provide their services for companies regarding software, hardware, and databases.
01/24/2022: Waco, TX
An IT Specialist also offer support over the phone or through remote system support software.
01/19/2022: Boston, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Specialist jobs
Obtain Entry-Level Work (Timelines Vary).
02/14/2022: Omaha, NE
Pursue Vendor-Specific Certifications (Timelines Vary).
02/06/2022: Biloxi, MS
Earn a Master’s Degree (Optional, Two Years).
02/26/2022: Dothan, AL
Accurately diagnose problems and deliver solutions, either through knowledge or research.
01/30/2022: San Diego, CA
Consider Earning a Master’s Degree.
02/23/2022: Kingsport, TN
Step 3: View the best colleges and universities for IT Specialist.
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