What are the responsibilities and job description for the Dental Area Manager (Raleigh) position at DECA Dental Group?
Overview
DECA Dental Group is a Dallas-based, clinician founded and clinician-led, dental service organization that has been delivering high-quality, affordable dental care to patients since 2008. DECA is actively expanding its footprint coast to coast under the brand Ideal Dental.The company is guided by its vision to be the premier provider of all dental services under one roof while being the first choice for dentists and staff seeking a partner for growth, innovation, and learning. To learn more, please visitdecadental.com and myidealdental.com.
What do we offer?
- Medical insurance
- Discounted dental benefits for the employee, their spouse, and dependent children
- Vision
- Long-term disability
- Short-term disability
- Life insurance
- Accident coverage
- Paid holidays
- Paid Time Off (PTO)
- CPR recertification
- 401K
- Employee scholarship program
- Employee discount program through benefits hub
We invest heavily in our team members with COMPETITIVE PAY AND BENEFITS, a culture of promoting from within, and a clearly defined LONG-TERM CAREER PATH. We believe in WORK/LIFE BALANCE and LEAVING THE OFFICE ON TIME. You will join a network of supportive teammates who keep your career goals at the forefront. Ideal Dental is the perfect fit if you enjoy having fun in the office while working hard!
Responsibilities
Job Summary
The Area Manager will manage all day-to-day operations of a dental office location and support assigned territory, including employee relations, patient relations, and achieving operational goals. This role will report to the Regional Manager and will support the overall productivity and profitability for multiple dental office locations.
- Achieving revenue goals by effectively managing the office teams, patient scheduling, staff productivity, ensuring adherence to office budgets, collections and receivables
- Ensuring successful execution of operational standards, including compliance with established company policies and procedures
- Staff development, performance management and coaching
- Auditing patient accounts to ensure accuracy
- Presenting treatment plans and assisting guests with overcoming financial obstacles
- Handling all patient service issues to ensure excellent guest satisfaction
- Building team morale to support company culture and employee engagement
- Creating staff schedules
- Completing daily and monthly reporting
- Attending meetings and communicating with other departments
- Performing all other duties assigned
Qualifications
Required Qualifications
- High School diploma or equivalent
- Minimum of 2 years dental practice management experience
Preferred Qualifications
- Bachelor's degree preferred
- Minimum of 1-2 years multi-unit management experience, preferably in a dental setting
- Proficiency with dental insurance plans and dental terminology highly desirable
- Strong familiarity and expertise presenting patient treatment plans and financial arrangements
- Strong communication and customer service skills
- Leadership skills and the ability to lead by example
- The desire and ability to connect with and serve guests
- Ability to multi-task while working in a fast-paced environment
- Dental platform experience – EagleSoft, Denticon, etc, is a plus
