Role: PLM Additional Support

Position: Long-Term Position

Location: Richmond, VA (Onsite)

Job Description:

3DEXPERIENCE Development/Support experience
Working with SLA on the incidents/service requests/enhancements
Ability to provide L1/L2/L3 support to customer
Participate in the development transition for the new developments before go-live
Creating deployment packages(issue fix, enhancements) and deploying them on the dev, QA and PROD setup
If required, make available for the off-hour tasks including week-end
Providing weekly report to customer on the given template
Handling the communication between DS, Altria and other vendors
Ready to learn new related tools like Enginuity and support them
3DEXPERIENCE/Enovia - 4
3DX Enginuity - 2

Role: PLM Additional Support

Position: Long-Term Position

Location: Richmond, VA (Onsite)

Job Description:

3DEXPERIENCE Development/Support experience
Working with SLA on the incidents/service requests/enhancements
Ability to provide L1/L2/L3 support to customer
Participate in the development transition for the new developments before go-live
Creating deployment packages(issue fix, enhancements) and deploying them on the dev, QA and PROD setup
If required, make available for the off-hour tasks including week-end
Providing weekly report to customer on the given template
Handling the communication between DS, Altria and other vendors
Ready to learn new related tools like Enginuity and support them
3DEXPERIENCE/Enovia - 4
3DX Enginuity - 2