Summary: The Trade Operations Manager is a key member of the accounting team responsible for managing the customer service team, maintaining standard operating procedures and recommending service improvement processes and ensuring accuracy of trading activity, shipments and costs. The Trade Operations Manager and team serve as the liaison between the Commercial Trade and Trade Accounting teams. This position will interact with various stakeholder groups across a variety of business segments and functions, and will work with senior management to resolve issues and drive value-added change.

Responsibilities include but are not limited to:

• Responsible for overseeing customer service team and merchandising assistant teams. This includes serving as the main point of contact for both teams during month/quarter end to ensure timely completion of closing activities, resolving issues, and identifying areas of improvement in current processes.
• Accountable for overseeing the general trade support functions including trade management, trade review, load scheduling, issue resolution, and accurate invoicing
• Responsible for maintaining a system of internal controls for trade group front office, including the use reports to review trades for accurate components and costs along with the identification and resolution of outliers
• Work with senior management to resolve issues, capture opportunity, and drive value-added change
• Serve as a system administrator over trading software, Allegro. This includes maintaining the system database (testing of issues, updating tariff tables, system upgrades and enhancements), serving as a functional point-of-contact for Allegro end users, recommending solutions or alternate methods to meet requirements, assisting with training users on new processes/functionality, and collaborating with programming staff on program changes/problems for the purpose of assessing and resolving operational difficulties.
• Review and confirm that all commercial shipments are accounted for in our trading software (Allegro), and ensure all fees are entered correctly for invoicing.
• Ensure that all trades, shipments and costs are executed accurately.
• Maintain and enhance standard operating procedures, user guidelines and documentation for internal use.
• Build and maintain strong working relationship with trade desks and front/middle/back office personnel.
• Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy to appropriate leadership.
• Ensure that trade support is staffed with qualified personnel capable of meeting the objectives, and ensure continued development of these associates.
• Assist in maintenance and possible development of standard front office reports that include reports that traders use to review and approve gain/losses on trades, and monthly shipment reports.

Qualifications

• Bachelor’s degree in Business, Accounting, Agribusiness, Supply Chain management, or related degree.
• Experience managing a team required
• Experience in Trade or Agribusiness required
• Proficient in Excel and experience with other Microsoft Office product
• Creative approach to problem-solving is required, as is the ability to handle heavy pressure
• Ability to work independently and with a team
• Ability to work with urgency, accuracy and within deadlines
• Ability to multi-task and prioritize multiple requests
• Excellent organizational and follow-up skills
• Valid driver’s license required.

Green Plains Inc. offers competitive pay: a generous benefit package including business casual work environment, health, dental, vision, life insurance, paid holidays, Paid Time Off (PTO) and a 401(k) retirement plan with immediate vesting and company safe harbor matching. All potential employees of Green Plains Inc. will be required to successfully pass a pre-employment drug screening and background check prior to employment.

Equal Opportunity Employer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Company Description

Green Plains Inc. (NASDAQ:GPRE) is a leading biorefining company focused on the development and utilization of fermentation, agricultural and biological technologies in the processing of annually renewable crops into sustainable value-added ingredients. This includes the production of cleaner low carbon biofuels, renewable feedstocks for advanced biofuels and high purity alcohols for use in cleaners and disinfectants. Green Plains is an innovative producer of Ultra-High Protein and novel ingredients for animal and aquaculture diets to help satisfy a growing global appetite for sustainable protein.