Position Summary

Delaware County Community College (DCCC), located in Delaware County (Marple Campus), and PA CareerLink® is looking for a talented and dedicated WIOA Program Manager to join our team of diverse higher education professionals.
The WIOA (Workforce Innovation and Opportunity Act) Program Manager at PA CareerLink® plays a crucial role in overseeing and coordinating the implementation of WIOA programs and services within the organization. This position involves supervisory responsibilities, program management, and collaboration with internal and external stakeholders to ensure the effective delivery of WIOA-funded initiatives.
This is a grant funded position and continuation of this assignment, compensation, and benefits are subject to grant terms and availability of funds.
The PA CareerLink® WIOA Program Manager has internal contacts college-wide and external contact with visitors, and the general community. This position has access to sensitive personal and financial information and is expected to handle such information confidentially and with integrity and professionalism. This position is expected to represent Delaware County Community College in a professional manner and promote a customer service approach. The PA CareerLink® WIOA Program Manager supervisors assigned staff and reports to the Director, Workforce Entry Center and participates in Center and college-wide events, meetings, and activities, as necessary.

Essential Functions

• Oversee the implementation and administration of WIOA-funded programs and services at PA CareerLink® Media.
• Provide supervision, guidance, and support to WIOA program staff, including career advisors, case managers, and support personnel.
• Ensure compliance with WIOA regulations, guidelines, and reporting requirements.
• Collaborate with internal departments, partner agencies, and community organizations to maximize the impact and reach of WIOA-funded initiatives.
• Develop and maintain effective working relationships with funding agencies, government entities, and other stakeholders involved in workforce development.
• Lead the development and implementation of strategies to achieve programmatic goals and objectives, including participant enrollment targets, performance outcomes, and program quality standards.
• Monitor program performance and outcomes, identify areas for improvement, and implement corrective actions as needed.
• Provide training and professional development opportunities for WIOA program staff to enhance their skills and knowledge.
• Prepare and submit timely and accurate reports to funding agencies and other stakeholders as required.
• Stay informed about relevant changes in federal and state policies, regulations, and best practices related to workforce development and WIOA programs.
• Participate in interactive, on-site meetings during normal business hours and on a regular basis; regular on-site PA CareerLink® office hours.
• Other duties as assigned.

Experience & Education

Qualified candidates will have a minimum of 5 years of related experience in workforce development, program management, or a related field in a professional setting; prior experience working in a career center, school or community college environment is preferred. BA/BS degree from an accredited college or university in Public Administration, Business Administration, Social Work, Human Services or a related field of study or equivalent combination of education and related experience is required.

Supplemental Information

Background Clearances: Act 153 Clearances (Act 34 PA Criminal Background History, Act 151 PA Child Abuse History, Act 114 FBI Clearance); Verification of educational credentials
For immediate consideration, interested candidates can apply online at https://www.schooljobs.com/careers/dccc
DCCC offers a great competitive salary, with an outstanding benefits package which includes: Medical, Dental, Vision, and Prescription Drug for all benefit eligible employees; College Paid Disability and Life Insurance; Flexible Spending Accounts; 403(b) Defined Contribution Retirement Plans (5% Employee Mandatory Contribution and a 10% Match by the College); Generous PTO, Holiday and Winter Break Schedule; Tuition Waiver & Tuition Reimbursement; and a Four (4) Day Work Week Each Summer; Professional Development Opportunities; and a Supportive Work/Life Balance Campus Environment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Delaware County Community College strongly encourages applications from members of traditionally under-represented groups. DCCC promotes an organizational culture and structure that honors diversity through integration of the principles of access, inclusion and most importantly equality.
DCCC fosters a work environment and a learning community focused on student success by delivering quality, affordable, and responsive educational opportunities in a technologically rich and supportive environment. We celebrate differences and commit to an “open door” policy for individuals with varying levels of knowledge, skills, experiences, and needs. By embracing diverse collegial perspectives, we seek to make inclusivity, teamwork, and respect the foundation for our students to reach their academic goals and on staff to thrive professionally. DCCC is an equal employment opportunity employer, valuing diversity, equity, and inclusion.