25 IT Support Specialist Jobs in Saint Paul, MN
Delkor Systems is Hiring an IT Support Specialist Near Saint Paul, MN
The IT Support Specialist provides help desk support for all corporate computer users along with configuration and installation of all workstations. The IT Support Specialist also develops and leads educational sessions for IT topics.
The IT Support Specialist job description is intended to point out major duties and authorities within the position, but it is not limited to these items.
PRIMARY RESPONSIBILITIES
- Image, configure, license, maintain and support all workstations, laptops, and printers.
- Troubleshoot and repair computer hardware and software issues. Research issues as required before escalating the issue to the next level tech support. Prepare specific hardware/software solutions to be purchased to resolve the issues.
- Configure and install all software at the domain user level. General software to include:
- Windows operating systems
- Microsoft Office 365 Software such as, but not limited to: Outlook, OneNote, OneDrive, Excel, SharePoint, Teams, etc.
- AutoCAD
- SolidWorks/PDM
- Customer Relations Management (CRM) Software
- UPS world ship
- All Service and Controls software
- Administrate Microsoft Office 365 systems.
- Provide help desk support to corporate computer users.
- Upgrade software per department requests.
- Assist departments in assessing and converting excel macro documents into a less restrictive format.
- Research new technology for possible applications in the work environment.
SECONDARY RESPONSIBILITIES
- Perform other tasks or duties as assigned.
JOB SPECIFICATIONS
Education and Experience
- Two (2) year degree in Information Technology or four years related field work experience.
- Minimum of two (2) years of experience in Information Technologies troubleshooting and end user support.
- Experience and/or familiarity with Delkor’s product line preferred.
Technical Skills and Abilities
- Demonstrated ability to produce written communication at a professional business level.
- Working knowledge of the Internet and its capabilities.
Non-Technical Skills:
- Interpersonal Communication:
- Communicates clearly and effectively (verbally and non-verbally) to individuals and groups, internally and externally, to exchange ideas and convey detailed information accurately.
- Works well with a variety of people and personalities, and with other Delkor departments.
- Works collaboratively, as a team member, to suggest ideas and resolve issues in a positive manner.
- Work Ethic:
- Well organized with a strong aptitude for details.
- Strong capacity for critical thinking, decision-making, problem analysis and problem solving that is essential in a fast-paced environment.
- Outstanding work prioritization skills.
- Works independently and accurately with minimal supervision.
- Able to maintain a positive workplace environment under challenging situations.
- Leadership
- Excellent leadership abilities for working as an influential member of a team.
PHYSICAL REQUIREMENTS
The IT Support Specialist must be able to:
- Sit at a desk or in meetings for extended periods of time that often include extensive computer work.
- Stand or walk for a portion of the day.
- See and judge distances and space relationships to successfully complete detailed activities to fine tolerances, including reading spreadsheets and other documents.
- Apply physical mobility (reaching, bending, kneeling, arm and leg extension, crawling, climbing) to install and repair computer systems equipment.
- Lift 10-70 pounds occasionally.
WORK ENVIRONMENT
- Eighty percent (80%) of the work duties are performed in an office setting, carrying out detail work sitting at a desk and working on the computer, or working at an office table.
- Twenty percent (20%) of the work is performed throughout the facilities with exposure to tools, dirt, dust, chemicals, metals and plastics, varying temperatures, construction noises and odors from production processes.
- Occasional evening, weekend and/or holiday work required for user support and system wide upgrades.
TOOLS AND EQUIPMENT
The IT Support Specialist must be able to:
- Use general office equipment such as a computer, telephone, printer, fax, copier, calculator and other office equipment as applicable.
EEO Policy Statement
Delkor is an Equal Opportunity Employer
Job Summary
Full Time
Durable Manufacturing
$77k-95k (estimate)
05/24/2024
07/22/2024
delkorsystems.com
SAINT PAUL, MN
100 - 200
1973
DALE ANDERSEN
$50M - $200M
Durable Manufacturing
Related Companies
About Delkor Systems
Delkor Systems enables manufacturers to reduce manual labor while satisfying shelf ready packaging & everyday low cost requirements of large retailers. With more than 50 machine models available to package products, Delkor provides seamlessly integrated turn-key package systems or individual machine modules to complement existing equipment or hand-pack operations. Visit https://www.delkorsystems.com for more information. Also Check out https://retailready.guide for actionable tips on successful implementation of retail ready packaging at your business.
The job skills required for IT Support Specialist include Leadership, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
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Step 3: View the best colleges and universities for IT Support Specialist.
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