• Competitive salary plus performance related bonus
• 29 days holiday including public holidays plus additional days with service
• Pension contributions
• Enhanced parental leave
• Talk to us about flexible working
• Cycle to work scheme
• Benefits App virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

• Steer Academy provides accredited ongoing training paid for by the business
• Opportunities for career progression

Are you an experienced Vehicle Damage Assessor looking for a rewarding opportunity with a growing automotive repair business?

Look no further! We're expanding our team and seeking a skilled and passionate individual to join us in assessing vehicle damage and providing top-notch customer service at our Washington site.

At Steer Automotive Group, we're dedicated to delivering exceptional automotive repair services to our customers. With our commitment to quality and customer satisfaction, we've established ourselves as a leader in the industry.

As we continue to grow, we're looking for talented individuals to join us in providing expert vehicle damage assessments and repair solutions.

About the role

At Steer Automotive Group, our VDAs play a crucial role in our repair process. You will assess a wide range of vehicles, using Audatex to calculate costing and time required to complete all repairs accurately, professionally and to the highest industry standards.

Your responsibilities will include :

• Conducting thorough assessments of damaged vehicles and providing accurate repair estimates.
• Utilising your technical expertise to identify the correct repair method required as well as the cost and time scale to produce comprehensive repair plans, in line with BSI 10125 standards.
• Liaise with insurance companies, customers and internal teams to ensure all repair work and costs are authorised and issues are resolved quickly.
• Provide exceptional customer service and build and maintain positive relationships with customers and insurance companies.
• Prepare and maintain detailed records of damage assessments, estimates and repair progress.
• Maintain a clean and organised work area and ensure that health and safety regulations and procedures are adhered to.

About you

You will have proven experience as a Vehicle Damage Assessor, or similar role, in the automotive repair industry. You will be proficient and confident in using relevant software, such as Audatex, for estimating and assessment purposes, as well as a strong understanding of vehicle repair techniques.

You will also have :

• Excellent communication and interpersonal skills, with the ability to liaise with a variety of internal and external stakeholders.
• The ability to work well under pressure and manage your time and resources effectively and efficiently.
• A high attention to detail and the ability to produce accurate and thorough repair assessments and estimates.
• Strong teamwork skills and the ability to work independently with minimal supervision.
• Be flexible in your approach.
• A strong customer focus and be able to build relationships with colleagues and customers.
• Relevant qualifications or certifications in estimating, such as ATA VDA accreditation, will be advantageous.

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Last updated : 2024-09-03