Job Title : Office Administrative Assistant

Location : Jackson, MS

Job Type : Full-time

Company : Delta Waste Solutions

Overview : We are seeking a detail-oriented and proactive Office Administrative Assistant to join our team. This role is crucial in supporting daily office operations, ensuring smooth communication with customers, vendors, and internal teams, and assisting in various administrative tasks to enhance overall organizational efficiency.

Responsibilities :

• Answering the Phone : Handle incoming calls in a professional and courteous manner, redirecting as necessary and taking messages accurately.
• Booking Orders with Customers and Taking Payments : Process customer orders accurately, confirm payment details, and ensure timely order fulfillment.
• Data Management and Document Control : Maintain and organize physical and electronic documents, ensuring they are easily accessible and secure.

Assist in data entry and management tasks as required.

• Vendor Communication : Serve as a point of contact for vendor inquiries, requests for information, and order processing.

Maintain positive relationships with vendors.

• Data Collection and Reporting : Gather and compile data from various sources, preparing reports and summaries for review by management.
• Assist Office Manager with Billing Responsibilities : Support billing processes by verifying data accuracy, preparing invoices, and following up on outstanding payments.
• Social Media Management : Assist in managing social media platforms, including content scheduling, responding to inquiries, and monitoring engagement metrics.
• Customer Follow-ups and Driving Engagement : Communicate with customers to gather feedback, address concerns, and promote engagement through various channels.
• Implementation of Routine Marketing Campaigns : Support marketing efforts by executing planned campaigns, coordinating materials, and tracking results.
• Help with Administrative Responsibilities Related to Recruiting and Hiring : Assist in scheduling interviews, processing applications, and maintaining recruitment records.
• Assisting Office Manager with Boosting Internal Organization and Operational Efficiency : Identify opportunities for process improvement, implement administrative procedures, and ensure adherence to company policies.
• Perform Quality Checks on Internal Reporting, Billing, etc. : Conduct regular audits to verify accuracy and completeness of internal reports, billing documents, and other administrative outputs.

Qualifications :

• Proven experience as an administrative assistant, office assistant, or in a related role.
• Proficiency in MS Office (MS Excel and MS Word, in particular).
• Excellent organizational and time-management skills.
• Strong verbal and written communication abilities.
• Attention to detail and problem-solving skills.
• Ability to handle confidential information with discretion.
• Prior experience in social media management and basic marketing principles is a plus.
• High school diploma; additional qualifications in Office Administration are a plus.

Benefits :

• Competitive salary based on experience.
• Comprehensive benefits package (healthcare, paid time off, etc.).
• Opportunities for career growth and development within a dynamic team environment.

Last updated : 2024-06-20