What You Will Do In This Role:

• Participates in semi-complex equipment trial runs, investigative tests, repairs and overhauls.

• Participates in training customers on semi-complex products and services.

• Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all inspections, maintenance and repair work, and failures.

• Participates in responding to semi-complex service calls.

• Participates in the assessment of semi-complex product/equipment performance based on field support data and recommends modifications or improvements.

• Performs semi-complex work within technical or paraprofessional area.

• Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.

• Refers complex, unusual problems to others.

What We Are Looking For:

• Trade school graduate or two-yearAssociate's degree in a mechanical, electrical, or mechanical technician program. Bachelor's degree in engineering preferred.

• Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment. The successful candidate must have some work experience with material handling equipment. Service experience with

• Automatic Guided Vehicles (AGV), Automated Storage and Retrieval Systems (AS/RS), or conveyors is highly prized.

• Must be willing to travel on short notice and spend more than 80% of the time traveling. May be continuously away from home for as long as a month (offer travel expenses).

• Must be willing to be available during off hours and travel accordingly.

• Willingness to work weekends, holidays, and off shifts.

• Must be able to act calmly in stressful situations.

• Must be able to write concise, clear, and complete trip reports in the time framerequired according to Dematic procedures.

• Must have knowledge in the use of personal computers for word processing, database functions and communications. Understanding personal computer hardware setup and software configuration required.

• Working experience with troubleshooting Programable Logistic Controllers (PLC) is required.