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Are you intrigued by the prospect of joining a vibrant team of dedicated technicians delivering attentive, empathetic customer service? Do you have a genuine passion for computers and relish the opportunity to tackle technological puzzles? Are you in pursuit of a reputable company that offers abundant avenues for career growth? If your response is affirmative, then DenaliTEK might just be the ideal workplace for you!
Role Overview:
As a Technical Support Specialist at DenaliTEK, you'll play the role of the unsung hero, providing exceptional technical assistance to our valued customers. Whether it's troubleshooting perplexing error messages or guiding users through intricate setups, your adept problem-solving skills and commitment to customer satisfaction will be at the forefront.
What You'll Do:
Requirements
Benefits
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
IT Outsourcing & Consulting
$58k-75k (estimate)
05/21/2024
07/20/2024
denalitek.com
ANCHORAGE, AK
25 - 50
1991
TODD CLARK
<$5M
IT Outsourcing & Consulting
DenaliTEK is a company that has evolved from one simple vision; we believe every technology experience must be business driven, well planned and predictable; the actual costs should match the budget. Complementing our standard IT offerings, DenaliTEK leverages three specific services to meet our vision: Flat-Fee Support Services, Design and Project Planning and long-term Technology Management Plan for each of our clients. Flat-Fee Support Services ensure that your monthly IT costs are predictable and Design and Project Planning is a comprehensive approach to your technology initiatives. The Te...chnology Management Plan is tailored to your specific business needs and reviewed with you quarterly. Engaging with each other at this level, while allowing DenaliTEK to be your single outsourced IT department, is the key to a successful, long-term partnership. At DenaliTEK we are proactive by design. We continually evolve to deliver a best in class technical and business experience and we take pride in our high level of client satisfaction. Our mission: Earn long-term relationships by optimizing our clients business technology strategy, embodies our belief that earning a long-term, valued relationship with each client is the key to mutual success.
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The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
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