Description

We are seeking a proactive individual to fulfill the role of Shift Leader at our Popeyes location. As a Shift Leader, you will be responsible for overseeing the operations during designated shifts, ensuring smooth functioning of the restaurant, maintaining food safety standards, and providing leadership to the team.

Responsibilities : Team Leadership :

Team Leadership :

• Lead by example and motivate team members to deliver exceptional service.
• Delegate tasks effectively and ensure that each team member understands their responsibilities during the shift.
• Provide training and guidance to new team members to ensure they are equipped with necessary skills and knowledge.
• Ensuring a positive work environment and culture.
• Implement and uphold core values

Operational Efficiency :

• Oversee the opening and closing procedures to ensure the restaurant is prepared for operation and properly secured at the end of the shift.
• Monitor inventory levels and communicate with management regarding any supply needs.
• Follow and uphold Popeye’s Brand Standards
• Demonstrate proficiency in equipment and machinery operation, ensuring adherence to procedures, cleanliness, and efficiency standards
• Ensure that all guests receive friendly and prompt service, addressing any concerns or complaints in a professional manner.
• Maintain a welcoming atmosphere and uphold the brand standards for quality and consistency.
• Must be proficient in; Inventory, scheduling, Ordering supplies, Back office management

Shift Management :

• Assume the role of Person In Charge during shifts, ensuring adherence to food safety standards and regulations.
• Coordinate workflow and assign tasks to team members to optimize efficiency during peak hours.
• Act as a point of contact for team members and address any issues or emergencies that may arise during the shift.
• Other duties may be assigned.

Financial Management :

• Assist in cash management procedures, including cash reconciliation and deposit preparation.
• Perform of loss prevention duties
• Monitor sales performance and assist in implementing strategies to maximize revenue and profitability.

Benefits :

• Competitive hourly wage.
• Opportunities for advancement within the company.
• Health and wellness benefits.
• Employee discounts on meals.
• Positive and supportive work environment.

Qualifications

Qualifications :

• Previous experience in a management role, preferably in a fast-paced environment.
• Strong leadership and communication skills.
• Knowledge of food safety standards and regulations.
• Ability to multitask and prioritize tasks effectively.
• Flexibility to work evenings, weekends, and holidays as needed.

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position.

It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice.

Last updated : 2024-06-14