Title: Administrative Assistant - Special Projects

Location: Franklin, TN

Duration: 12 Months

Pay Rate: $17/hr on W2

• North American Administration, Special Projects UMPG is looking for a motivated person to work as part of the North American Administration team.
• Publishing Administration is responsible for the end-to-end value chain that spans licensing, registrations, royalty collection, and distribution that ultimately serves and compensates our writers and clients.
• This position will be responsible for successfully inputting and verifying data associated with both copyright and royalties.
• This position will initially report to the NA Copyright team, and then transition to assisting the NA Client Services team as the project progresses.
• This person will perform various tasks across numerous projects and processes within the administration team. 

Key Responsibilities of this position include:

• Perform accurate and timely data entry of songs in UMPG’s administration systems by Global standards, to ensure the timely registration of works at industry collection societies
• Correct data errors & anomalies to continually improve data quality
• Research artist and release information to be loaded into the UMPG database
• Respond to queries and provide answers to parties who have questions about the UMPG North American catalog
• Assist clients with the completion of vendor and banking information paperwork to ensure payment
• Provide customer service to clients who are requesting access to our proprietary royalty portal, UMPG Window
• Investigate and troubleshoot any vendor issues due to lacking or outdated information
• Other projects and responsibilities as needed in response to changing business requirements
• Job specific skills
• Fast and accurate data entry with attention to detail and understanding of how that data affects other departments
• Propose and implement solutions in response to day-to-day challenges within the role
• Comfortable with numbers, performing basic addition, subtraction, and ratios
• Solid Microsoft Office skills, particularly data management and comparison in Excel
• Able to learn multiple, customized systems
• Strong written and verbal communication to work with a wide variety of audiences
• Responds appropriately to directions regarding deadlines, deliverables, key performance indicators, and service levels
• Experience in the music publishing industry is helpful but not required, a willingness to learn the details of the business and its process is important

What We’re Looking For:

• Music lovers who are passionate about serving songwriters and rights holders and protecting their intellectual property
• A collaborative team member able to work with multiple teams and co-workers of varying levels of experience
• Open-minded, flexible, and positive people
• Goal-oriented individuals who work towards team/department/company objectives and takes pride in achieving targets and serving internal and external customers
• Organized, detail-oriented people who can set priorities and plan workload efficiently so that client needs are met consistently
• Friendly and personable individuals who have a strong customer service mindset
• Someone who will consult with the Reporting Manager where appropriate to recommend solutions, solve problems, create efficiencies, and complete tasks and projects promptly

Required Skills:

• SOCIAL MEDIA MARKETING, MARKETING, ORGANIZATIONAL SKILLS, DSP, CONTENT CREATION

Additional Skills:

• PUBLISHING, CUSTOMER RELATIONS, POSTING, SCHEDULING, MERCHANDISING, EXCELLENT WRITTEN, COMPETITIVE ANALYSIS