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Operations Manager Reconditioning Center
$93k-118k (estimate)
Full Time | Consumer Services 3 Days Ago
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Dent Wizard International is Hiring an Operations Manager Reconditioning Center Near Minneapolis, MN

Reconditioning Supervisor / Fixed Operations Manager 
The Reconditioning Supervisor reports to a Production Manager and leads and supports a committed team of Technicians tasked with providing paint, paint-less dent removal, wheel and detail services. The position builds a team of expert Technicians, on-boards new team members, drives workflows, coordinates with vendors, directs the development of Technicians, and addresses performance issues. This role will cross-train as a Mechanical Supervisor. 
Essential Duties and Responsibilities
  • Communicates daily with Production Manager on staffing needs
  • Meets daily and weekly production targets
  • Resolves internal and external customer concerns in a quick, efficient, and friendly manner
  • Controls the flow of vehicles through the reconditioning process
  • Ensures Technician efficiency levels and RQC fails or cosmetic reworks meet or exceed expected Company targets
  • Motivates Technicians/reconditioning vendors through communication and shoulder-to-shoulder work when needed
  • Assigns workflow for Technicians based on skills and strengths 
  • Develops and maintains strong relationships with cosmetic vendors through open dialogue and feedback
  • Approves labor and cosmetic costs based on set approval tier
  • Delegates technical, operational, and personnel tasks as necessary
  • Participates in and endorses all Dent Wizard training initiatives
  • Manages the job performance and career progression of assigned workgroup in consort with Corporate Training and Human Resource teams
  • Creates and maintains a safe, clean, positive and supportive work environment in compliance with all federal health and safety, regulatory, and legal requirements
  • Oversees the safety, usability, and maintenance of shop tools and equipment
  • Complies with and answers questions about Dent Wizard’s policies, procedures, and protocols
  • Other duties as assigned
Required Qualifications
  • Minimum 3 years of experience managing in either an automotive or lean manufacturing environment
  • Demonstrated ability to develop and maintain positive and productive relationships
  • Credible and persuasive communicator and active listener
  • Excellent presentation skills
  • Must have a firm understanding of financial results and material costs
  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
  • Flexible, positive, coaching style
  • Computer proficiency
Preferred Qualifications
Associate’s/Vocational/Technical degree preferred but not required
Advanced training or specialization in any of the services above
Why Dent Wizard? An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. Base Pay Range: $75,000 - $85,000. The total compensation package may also include commission or bonus. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet. 
Apply Now!!!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$93k-118k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

08/22/2024

WEBSITE

dentwizard.com

HEADQUARTERS

WEST BEND, WI

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

DEAN CHRISTIAN

REVENUE

$200M - $500M

INDUSTRY

Consumer Services

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About Dent Wizard International

Dent Wizard is a provider of automotive reconditioning services that includes car carpet dyeing, headlight restoration, and paint chip repair.

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