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Overview
Position Summary : The Dental Treatment Coordinator plays a pivotal role in ensuring a seamless and positive experience for our patients by effectively coordinating treatment plans, managing appointments, and facilitating financial interactions.
This position requires a combination of strong interpersonal skills, attention to detail, and a commitment to delivering exceptional patient care.
This role is considered a sales position through case acceptance by closing, or assisting in closing, provider recommended care and will be responsible for ensuring that the office meets their financial goals through obtaining treatment acceptance by patients.
Responsibilities
Principal Duties and Responsibilities (Essential Functions ) :
Assist patients in understanding the importance and urgency of recommended treatments. Uncover and address patient’s barriers for completing treatment.
selling the skills of the dentist; emphasizing the value of the needed services in relation to the cost. Monitors office case acceptance rates and partners with local management and support members to obtain a high percentage of case acceptance.
Appointment Scheduling : Schedule appointments based on treatment plans, taking into consideration the urgency and complexity of procedures.
Optimize the schedule for efficiency, minimizing gaps and maximizing patient flow. Handle rescheduling requests, cancellations, and ensure that the schedule aligns with the urgency and complexity of treatments.
Use active listening and empathy to build rapport and trust with patients. Engage patients in their oral health by involving them in decision-making.
Record Keeping : Maintain accurate and up-to-date patient records, including treatment plans, insurance information, and communication history.
Ensure compliance with patient privacy regulations, such as HIPAA.
Follow-Up and Support : Follow up with patients after appointments to ensure their satisfaction and address any concerns.
Provide ongoing support and information as needed throughout the course of treatment.
Coordination of Care : Collaborate with other dental professionals, specialists, and support staff to coordinate patient care.
Facilitate communication between different members of the dental team to ensure seamless treatment.
Work Environment :
This job operates in a medical / clinical / office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands :
The employee frequently is required to talk and hear; stand for long periods of time; walk; use hands to handle or feel;
and reach with hands and arms. The employee must frequently lift and / or move objects up to 25 pounds.
Competencies :
Has good written and oral communication skills.
Customer Service Is attentive and responsive to the needs of others. Handles difficult situations with patience, tact and grace.
Gains trust and support of others.
Qualifications
Requirements :
Options
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Last updated : 2024-06-18
Full Time
Ambulatory Healthcare Services
$99k-129k (estimate)
06/20/2024
08/25/2024
dentalcarealliance.net
NEWTOWN SQUARE, PA
1,000 - 3,000
1991
Private
$200M - $500M
Ambulatory Healthcare Services
DCA is a dental support organization that offers career opportunities and practice-transition solutions for dentists and support professionals.
The following is the career advancement route for Treatment coordinator positions, which can be used as a reference in future career path planning. As a Treatment coordinator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Treatment coordinator. You can explore the career advancement for a Treatment coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Treatment Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Treatment Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Treatment Coordinator job description and responsibilities
A Treatment Coordinator will coordinate all aspects of the treatment procedure and communicate with the patient and get their approval.
12/25/2021: Alamogordo, NM
A dental treatment coordinator has to keep track of the patient’s schedule and ensure that the treatment takes place on time.
03/08/2022: Rock Island, IL
After a patient has been assessed by a physician, the treatment coordinator receives documents from the physician detailing the patient's diagnosis and available treatment plans.
01/27/2022: Wilmington, DE
Along with this, a treatment coordinator will often assist the doctor with patient consultations.
01/16/2022: Santa Barbara, CA
They explains treatment needs, costs and benefits to patients.
03/16/2022: Kennewick, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Treatment Coordinator jobs
Some dentists may seek applicants with certification or experience as a dental assistant or front office dental employee so that they can accurately explain treatment and benefits with patients.
01/25/2022: Portsmouth, OH
The responsibilities of a dental treatment coordinator vary according to the workplace and their requirements.
03/16/2022: Lincoln, NE
Step 3: View the best colleges and universities for Treatment Coordinator.