Position Summary :

Dental Office Receptionist (Business Assistant)

Dental Care at Ledge Rock is looking for a Dental Front Office Assistant to join our team!

• Join a 13 person team that thrives on collaboration, communication, and community
• Full time Monday - Friday!
• Competitive pay between $18.00 - $24.00 HR based on experience

Supporting our front office as a Dental Office Receptionist (Business Assistant) , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required;

and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1 years of experience in a dental or medical setting
• 1 years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements :

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Last updated : 2024-06-22