This position is for our Glenwood Springs Clinic 1429 Grand Avenue, Glenwood Springs
Job duties and responsibilities include but are not limited to:
Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
Responding to phone and in-person inquiries about intake and transfer procedures.
Distributing office correspondence/faxes to the appropriate staff.
Ensuring effective communication among various departments in the clinic.
Checking in patients through the Methasoft system and entering all new patient information into Methasoft.
Advise dosing nurse if a patient appears impaired at check-in before dosing.
Collecting patient fees, entering them accurately in Methasoft, and ensuring immediate safe deposit of payments.
Administering breathalyzers on patients, recording results, and keeping the nurse informed of positive results.
Scheduling patients for intakes and the first follow-up visit with the Medical Director or clinic MD.
Entering/discharging patients through Central Registry and ensuring intakes are registered with Central Registry before dosing.
Facilitating the intake process by ensuring patient’s UA and breathalyzer are completed; patient photo is taken and uploaded into Methasoft; appropriate fees are collected, if applicable; all consents have been signed prior to the medical intake appointment.
Monitoring the doctor’s schedule and advising the Medical Director when patients are ready for an appointment.
Maintaining appropriate boundaries in all contacts with patients.
Maintaining confidentiality of sensitive data and patient identities.
Conducting end-of-day closing of collected funds and preparing for deposit by the Office Manager.
Making copies of Intake forms, assembling charts, and ensuring a ready supply for admissions in Patient Handbooks.
Assisting with designing and implementing office policies and procedures.
Checking Medicaid eligibility monthly and uploading verification into Methasoft.
Ensuring a safe work environment for employees and patients.
Assisting the Office Manager with tasks such as ensuring an adequate inventory of supplies and equipment, maintaining office equipment, scheduling repairs whenever necessary, designing a filing system, and ensuring that these systems are up-to-date.
Developing procedures for maintaining records.
Performing other duties as assigned.
Participating in meetings conducted by management about the organization's policies and strategic development steps.
Staying up-to-date on industry standards through continuing education, participating in workshops, and continually learning about new front office/receptionist procedures.
Occasionally involving light work: exerting up to 20 pounds of force and/or lifting up to 20 pounds.
Passing random illicit-drug screens.
We are looking for someone who:
Works well in a team environment.
Has strong communication skills.
Is organized and reliable.
Has a desire to help others.
This job is:
A "Fair Chance" job (you or the employer follow Fair Chance hiring practices when performing background checks).
Open to applicants who do not have a college diploma.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Bonus at 6 and 12 month review
Benefits:
401(k)
Health insurance
Paid time off
Accrued Sick
11 Paid Federal holidays
Schedule:
Monday to Friday
Morning shifts (6:00 am - 2:30 pm)
8-hour shift, half-hour lunch
Rotating Saturdays (7 am - 9 am) (overtime pay after 40hrs)