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Support Staff (Office Specialist 2) Bilingual Spanish Preferred

Salary Range: $3,218 - $4,338 per month

Opening date: June 18th, 2024

Closing date: July 2, 2024

Location: Madras

Type of Recruitment: Internal/Open Competitive

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to apply.

Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!

Aging and People with Disabilities (APD), part of the Oregon Department of Human Services, is seeking a dedicated and compassionate individual for an Office Specialist 2 in the Madras office.

** Bilingual skills in both Spanish and English are preferred,but not a requirement for this position. This position may receive a 5% differential pay based on passing the required language test.

ABOUT THE PROGRAM

to learn more about Aging and People with Disabilities.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

YOUR DUTIES AT A GLANCE:

In this position, the majority of your day will be working in a team environment helping individuals and families seeking services by providing specialized assistance at the front desk and on the phone. This position helps to guide customers of the Aging and People with Disabilities population through the sharing of rules, policies, procedures and programs in collaboration with other branch staff. You will be responsible for making decisions regarding requests for information from the public and entering that confidential information into the ONE system. Decisions could also include referring Oregonians to community resources or making appointments with the Oregon Department of Human Services for requested services. This position also may include a wide variety of data entry such as processing payroll and provider payments. Will also be responsible for other financial and administrative tasks in support of the branch office operations.

WORKING CONDITIONS:

Work is performed in the office Monday – Friday, 8am – 5pm. Works primarily at the front desk in a general office environment.

WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS(MQ’s):

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents;

OR

An associate degree in any field;

OR

An equivalent combination of education and experience.

ESSENTIAL ATTRIBUTES:

**Clearly describe how you meet the minimum qualifications and essential attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.

HOW TO APPLY

Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.

ADDITIONAL REQUIREMENTS:

HELPFUL INFORMATION: