CPS Reg Contract Tech
CPS Reg Contract Tech III
OVERVIEW
The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the 27 million citizens of Texas.
WHY WORK FOR DFPS?
DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.
CPS Regional Contract Technician III: This position performs moderately complex work and supports contract managers in the areas of contract development, maintenance, billing, monitoring, and provision of contract-related training and technical assistance. The position has primary responsibility for review and payment of provider billings, troubleshooting errors and working with appropriate staff to obtain resolution. The position is also responsible for maintenance of contract data in IMPACT, ongoing updates to internal tracking systems, and maintenance of billing and contract files. The Contract Technician interacts routinely with various levels of DFPS staff, particularly Child Protective Services, as well as contracted providers and the general public.
Enter and maintain resource, contract and budget information in IMPACT. Assist with fiscal management by maintaining tracking spreadsheets and developing expenditure projections. Assist contract management staff in monitoring contractor compliance with contract terms, programmatic requirements, and fiscal requirements by conducting desk reviews or on-site visits. Process contractor billings and resolve payment issues. Provide training and technical assistance to contract providers and CPS staff regarding service authorization and billing processes. Provide assistance and support to contract managers. Assist with contract-related problem resolution for program and contractor staff. Prepare and/or review contract packages to ensure they are accurate, complete, and adhere to requirements.

Essential Job Functions:
Enter and maintain resource, contract and budget information in IMPACT. Assist with fiscal management by maintaining tracking spreadsheets and developing expenditure projections. Assist contract management staff in monitoring contractor compliance with contract terms, programmatic requirements, and fiscal requirements by conducting desk reviews or on-site visits. Process contractor billings, and resolve payment issues. Provide training and technical assistance to contract providers and CPS staff regarding service authorization and billing processes. Provide assistance and support to contract managers. Assist with contract-related problem resolution for program and contractor staff. Prepare and/or review contract packages to ensure they are accurate, complete, and adhere to requirements. Complete special projects and assignments. May manage less complex, low risk contracts. Perform other duties as assigned and required to maintain unit operations.

Knowledge Skills Abilities:
Knowledge of DFPS policies and procedures, especially purchased client services. Knowledge of Child Protective Services program. Knowledge of or ability to learn to research, enter and maintain data in the IMPACT system. Skill at establishing and maintaining productive working relationships, both internally and externally, with emphasis on customer service. Skill in communicating effectively, both orally and in writing. Ability to operate a personal computer and use various software applications (MS Outlook, Word, Excel, Access). Ability to develop, establish and maintain internal recordkeeping systems. Ability to identify problems and plan corrective actions. Ability to prioritize and manage multiple assignments and meet deadlines. Ability to read, interpret and apply rules, policies and procedures. Ability to calculate detailed math formulas accurately. Ability to set priorities and work independently without close supervision

Registration or Licensure Requirements:
Certified Texas Contract Manager (CTCM) certification is required within 18 months of hire.

Initial Selection Criteria:
Graduation from high school or equivalent. Three years full-time experience in the following: Department of Family & Protective Services, social services, administrative support, budgeting, accounting, or client services contracting environment. Experience working on a personal computer, utilizing various software packages (such as Word, Excel, Access, Outlook).

Additional Information:
Telework opportunity is available (partial week).

MOS Code:
Note: There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor's Military Crosswalk here.