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Member Service Representative (English/Spanish Preferred)
$34k-42k (estimate)
Full Time | Banking 1 Month Ago
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Deseret First Credit Union is Hiring a Member Service Representative (English/Spanish Preferred) Near Murray, UT

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

  • 12 paid holidays
  • A positive atmosphere and co-workers that truly care
  • Benefits, perks, and discounts worth a double-take
  • Competitive compensation
  • Enjoyable activities and wellness initiatives

Schedule: Monday - Friday 9:15-6:15, as well as rotating Saturday 8:45-2:15.

We pride ourselves in taking excellent care of our credit union's members. Here is how you can help us accomplish that:

  • Processing members' financial transactions
  • Updating and maintaining records and financial security for our members
  • Providing information about credit union products and services and offering things that would benefit members
  • Providing a welcoming and friendly atmosphere
  • Balancing your cash drawer and daily transactions
  • Opening new accounts
  • Helping with lending needs

We are looking for the following qualifications:

Experience: 6 months of experience working with the general public is required. At least one year of banking experience would be a bonus.

Education: A high school diploma or GED required. Some college education is a plus.

Interpersonal Skills:

  • Courtesy, tact, diplomacy, and strong communication skills are essential elements of the job
  • Ability to solve practical problems and deal with a variety of situations
  • Must be good with detail and have the ability to deal with confidential information
  • Friendly and welcoming personality
  • Ability to make conversation with others

Job Skills:

  • Microsoft Office
  • General computer skills with the ability to learn new programs easily
  • Basic math skills

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$34k-42k (estimate)

POST DATE

08/02/2024

EXPIRATION DATE

08/21/2024

WEBSITE

dfcu.com

HEADQUARTERS

OREM, UT

SIZE

50 - 100

FOUNDED

1955

CEO

JAY STOKES

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Deseret First Credit Union

Deseret First Credit Union exists to foster the financial independence and well-being of its members within the LDS community. Our reputation for providing value and empowering the community reaches beyond the borders of Utah, where our 11 branches are located. Because we are a credit union, we have members, and not customers. We serve and provide our multi-generational membership with the very best in financial products and services, and we consistently adopt technological tools that make our experience both efficient and enjoyable. We believe that giving back to others must be an ingredient ...to success, and that credit unions have a special role in that process. It all starts with our growing workforce. We are incredibly proud of the benefits package that we offer to our employees - a package that includes competitive salaries, 401(k) retirement plans with a competitive match, medical benefits with a Health Savings Account match for high deductible plans, dental benefits, employer-paid long term disability insurance, employer-paid life insurance, public transportation reimbursement, holiday and PTO pay for all employees, employer-paid doctor-on-call program, fun company activities, and a corporate wellness program. For information on this and more, visit https://www.dfcu.com/careers. NMLS # 403075 More
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The job skills required for Member Service Representative (English/Spanish Preferred) include Products and Services, Communication Skills, Microsoft Office, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative (English/Spanish Preferred). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative (English/Spanish Preferred). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

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