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Ecommerce Office Assistant Manager
Device Giant Coppell, TX
$72k-94k (estimate)
Full Time | Retail 6 Months Ago
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Device Giant is Hiring an Ecommerce Office Assistant Manager Near Coppell, TX

About UsDevice Giant is a leading electronics recycling company based in the United States. We specialize in refurbishing smartphones, tablets, and other electronics, thus reducing the carbon footprint and giving devices a second life. Offering cell phones at competitive prices, we ensure all devices are fully tested and ready for use. Our customer-centric approach is focused on providing the best service and satisfaction to our valued customers. Device Giant: Your one-stop shop for all your cell phone needs.
Job Description
  • As an Assistant Office Manager at Device Giant, you will play a crucial role in maintaining our office's efficiency and effectiveness.
  • Your responsibilities will include a variety of tasks from order processing to HR-related duties, ensuring a smooth operation of our business processes.
Key ResponsibilitiesOrder Processing:
  • Provide support to local customers.
  • Cover store operations for a seamless and professional customer experience.
  • Conduct daily checks with the warehouse team.
  • Address customer inquiries related to deliveries and ensure timely resolution.
  • Assist and coordinate with the shipping team for eCommerce orders.
Local Order Coordination
  • Process orders and pickups for local business customers.
Returns Processing
  • Manage customer returns.
  • Collaborate with Quality Control (QC) for daily tasks and ensure accuracy in Return Merchandise Authorization (RMA).
Task Coordination And Quality Assurance
  • Oversee and ensure all staff tasks are performed efficiently.
  • Assign tasks to different departments and coordinate to ensure timely and accurate completion.
  • Monitor and maintain quality standards in Testing, Data Entry, and Repair departments.
HR Related Tasks
  • Manage employee onboarding processes.
  • Handle scheduling and task management for employees.
Qualifications
  • Proven experience in office management or related roles.
  • Excellent organizational and multitasking skills.
  • Strong communication skills, both written and verbal.
  • Familiarity with platforms like Amazon, eBay, and Shopify.
  • Attention to detail and a commitment to maintaining high-quality standards.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$72k-94k (estimate)

POST DATE

12/31/2023

EXPIRATION DATE

06/28/2024

WEBSITE

devicegiant.com

HEADQUARTERS

Las Vegas, NV

SIZE

<25

INDUSTRY

Retail

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