Summary

Seeking a Technician to prepare regular work assignments related to the strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous role, so good communication is key. Maintain the technical computing infrastructure within the business. Responsible for the wellbeing of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions.

Other responsibilities will include:

• Set up and/or install new equipment and systems.
• Maintain and setup equipment that is utilized for showsite and offsite locations.
• Troubleshoot and/or repair equipment and system issues.
• Restore files when necessary.
• Provide training solutions such as documentation of systems and procedures.
• Provide basic systems orientation to new staff.
• Troubleshoot and repair network issues such as LAN hardware and connectivity.
• Troubleshoot hardware, perform repair and preventive maintenance.
• Monitor systems resources and usage to analyze performance levels and identify potential issues.
• Maintain backups and contingency plans, monitor user activity and disk space.
• Work with outside consultants/vendors when appropriate and oversee completion of vendors' work.
• Research, evaluate, develop, and implement solutions for users in response to inquiries or demonstrated needs.
• Define project scopes for enhancements to software & hardware systems, including task lists, timelines, and budgets.
• Conduct end-to-end project management.

Requirements:

• Minimum two (2) years of IT Technician Experience.
• Ability to troubleshoot Win10-11, O365, Adobe, some TCP/IP.
• Proven to have worked with limited supervision will be essential as you deal with demanding users in a challenging fast-paced work environment.
• Ability to travel to sites in your area will be required to resolve problems that cannot be solved remotely.

Education:

• High School Diploma or GED

Preferred:

• Associate degree

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.