Position Overview: We are seeking a dedicated and skilled Field Service Technician to join our team in Duluth, MN. The Field Service Technician will be responsible for providing on-site technical support, maintenance, and troubleshooting for our clients' equipment and systems. This position offers the opportunity to work with cutting-edge technology in a dynamic and fast-paced environment.
Responsibilities:

• Perform installation, maintenance, and repair of company products and systems at customer sites in Duluth and surrounding areas.
• Diagnose technical issues, troubleshoot equipment failures, and implement timely solutions to minimize downtime and ensure customer satisfaction.
• Conduct routine inspections and preventive maintenance to identify potential problems and address them proactively.
• Collaborate with the customer support team to resolve complex technical issues and provide feedback for product improvement.
• Document service activities, including work performed, parts used, and time spent, accurately and promptly.
• Adhere to company policies, safety guidelines, and industry regulations while performing job duties.

Top 3 - 5 Skills:

• Customer Relationship Focused
• Coming from Technician background
• Extremely responsible (vehicle, inventory)
• Good Communication Skills
• Independent

Requirements:

• High school diploma or equivalent; technical certification or associate degree preferred.
• Proven experience as a field service technician or a similar role.
• Strong technical aptitude and troubleshooting skills with the ability to diagnose and resolve complex problems.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Ability to work independently and manage time effectively to meet service deadlines.
• Valid driver's license and clean driving record.
• Willingness to travel to customer sites within the assigned territory.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package.
• Opportunities for professional development and advancement within the company.
• Supportive work environment with a collaborative team culture.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.