Dexter Technologies is Hiring a Senior Desktop Support - Site Lead Near Tuscaloosa, AL
Job DescriptionFull descriptionA key member of the Senior Desktop Support – Site Lead. will be responsible for Implementation and Support of Enterprise Technologies, Hardware, and Plant IT Support. This role will provide onsite support at Residential and Commercial Plants. The Workplace Technology team is dynamic, constantly evolving, and innovative. The IT Plant Analyst must possess the skills to multitask Support and Projects in a fast paced environment. ResponsibilitiesPerform Lease Replacements - Properly migrate, procure, and ship back old devices. Google Workplace Support ( Docs, Sheets, Slides, Meet, Google Drive) Assist with local Plant support as well as other Plants and HQ remote support Chromebook Provisioning and Support Assist with Local Plant Network Support Printer Support & Troubleshooting Google Meet and AV Equipment Support Monitor, log and track assigned technical problems in our Ticket Management system (Service Now) Support IOT & WMS Android Tablets Support FORCE and Maximo Display Boards Collaborate with other Plant and Corporate IT Staff Document procedures, standards, and best practices Qualifications5 Years of supporting Windows Operating Systems in an Enterprise or Manufacturing Environment Proven Ability to Multitask Understanding of Mobile Technology (iPhones, Androids, iPads, and Tablets) Understanding of Plant Network Topology w/ Wireless Troubleshooting skills Knowledge Of Google Workspace (Preferred)Knowledge of Service Now a Plus ITIL Foundation a Plus Company DescriptionDexter Technologies is a leading provider of Technology Services, Workforce Solutions and Staffing Services, committed to delivering leading solutions to our clients. We combine our capabilities across consulting, staffing, specialized workforce solutions and managed services to provide leading, flexible, scalable solutions. Our multi-disciplinary approach with deep industry knowledge helps clients meet challenges and take advantage of the opportunities. Our goal is the relentless pursuit of positively impacting the future of the clients we serve, and the future of the candidates we place. Dexter Technologies is a leading provider of Technology Services, Workforce Solutions and Staffing Services, committed to delivering leading solutions to our clients. We combine our capabilities across consulting, staffing, specialized workforce solutions and managed services to provide leading, flexible, scalable solutions. Our multi-disciplinary approach with deep industry knowledge helps clients meet challenges and take advantage of the opportunities. Our goal is the relentless pursuit of positively impacting the future of the clients we serve, and the future of the candidates we place.