SUMMARY

We are looking for an enthusiastic professional with a love for special events to manage the sales and booking process for events ranging from small birthday parties to large corporate affairs and convention exhibitions.

The Event Coordinator will act as the primary point of contact for our clients, taking them through the event planning process and the ultimate onsite experience.

The Event Coordinator must be able to anticipate project needs, discern work priorities, meet deadlines and be willing to work weekends and evenings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage customer inquiries and follow up within 24 hours.
• Ensure customer profiles and data are accurately recorded in events software.
• Plan, coordinate, and execute client site inspections and tours.
• Responsible for all contract management; correct pricing, tracking of signed contracts, securing deposits and final client payments on all events according to policies and procedures.
• Prioritize and arrange all logistical aspects of large and complex conventions and events, from planning, Banquet Event Order preparation, to onsite execution.
• Establishing and maintaining relationships with outside vendors
• Planning event details and logistical aspects for a variety of event scenarios.
• Manage event timeline and coordinate seamless execution on event day with internal operations team.
• Generation and distribution of all event contracts and information.
• Collaborate with upper management by communicating all logistical event information, ensuring proper staffing is in place.
• Responsible for overall client satisfaction, ensuring proper and successful execution of all events.
• Ensuring the floor plan and venue is set up according to the client’s expectations. This does include physically setting tables and chairs if needed.
• Setting up and breaking down venue ensuring inventory has been properly stored and accounted for.

• While performing the duties of this position the team member will regularly be required to:

Workdays, nights and or weekends as required.

Work in a fast-paced environment with distracting conditions.

Move about facility and stand for long periods of time.

Lift and carry up to 30 pounds.

JOB-RELATED QUALIFICATION STANDARDS

Knowledge/Skills

• Individuals must have experience with event planning, inside sales and strong time management skills.
• Excellent communication skills including writing, proofreading skills, and speaking.
• Ability to manage multiple projects and work assignments from a variety of staff.
• Excellent interpersonal skills both in person and by phone, with high professionalism
• Flexibility in scheduling is critical; Event Services is seven days a week, 24 hours a day dedication.
• Bilingual - Spanish Preferred

Work Experience

• 3-5 years of experience in catering/conference services or hotel sales or with an entertainment concept or theme park

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please apply on the company website using the below link:

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=144580&clientkey=7874E3AE488EBD023CF812ED08DB02C0

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Experience:

• catering/conference services or hotel sales: 3 years (Required)
• Customer service: 1 year (Preferred)

Work Location: In person