20230912-BP-213-01
Active (NSA) Top Secret Clearance with Poly Required
Salary Range: Up to $170K **salary is commensurate with education and experience**
**Please note: This job requires an existing NSA Top Secret Clearance and Polygraph**
Job Summary
Analyze and resolve complex problems associated with server hardware, applications, and software integration. Configure and manage UNIX and Windows operating systems and installs/loads operating systems software, troubleshoot , maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Technology: Linux Administration
Responsibilities and Duties

• Provide support for customer networks involving cross-domain solutions, including VPNs, one-way data transfers, unclassified mission related infrastructures, and Taclane 175 encryption devices. Specific configurations include routing using MPLS/VPLS, OSPF, EIGRP at the Core and Distribution devices and switching at the Access devices; Configure and troubleshoot Cisco catalyst switches (Spanning Tree, Port Security, VTP,Ether channels, VLANs);
• Configure and troubleshoot Cisco ASR routers (including HSRP, OSPF, BGP, route-map; Configure/Troubleshoot Cisco ASA firewalls;
• Troubleshoot various DNS, SMTP, IP routing, latency, and connectivity issues; Implement TCP/IP & related services-DHCP/DNS; Install/Upgrade Cisco Switches and Firewalls (ASA) IOS using TFTP; Maintain all LAN/WAN connectivity;
• Document network problems and resolution for future reference; Oversee software and network security

Experience Needed:

• Citizenship: Must Be a US Citizen
• Existing Clearance Required: Active Top-Secret SCI with Poly
• Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Health Benefits
Work/Life Balance
Financial Opportunities
100% Medical & Fixed costs for Dental, Vision & Short-Term Disability
4 Weeks PTO & 11 Paid Holidays
401K Up to 5% Matching & $5K Training / Certification Reimbursement

Dezign Concepts and Triune Solutions have formed a strategic partnership aimed at sourcing skilled IT professionals for the National Security Agency (NSA). We are uniquely positioned to provide the intelligence community with exceptional talent, reinforcing our shared commitment to advancing the mission-critical operations that safeguard our nation's security. This partnership reflects our mutual dedication to excellence and our unwavering focus on contributing to the vital efforts of the intelligence community.
Dezign Concepts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.