Product Specialist Responsibilities:

• Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
• Answering all product-related questions in a polite manner and addressing queries promptly.
• Collaborating and strategizing with the business and engineering teams.
• Attending workshops and refresher courses in sales and marketing.
• Planning and assisting with new product releases and events.
• Performing product demonstrations for customers, staff, and other stakeholders.
• Assisting with the development of business plans.
• Scheduling training sessions and attending meetings as required.
• Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
• Making helpful product recommendations and suggestions to increase revenue.

Product Specialist Requirements:

• High school diploma or similar.
• Extensive experience in retail, sales, or customer service would be advantageous.
• Ability to memorize details like product specifications.
• Articulate and able to perform demonstrations that engage and inspire.
• Deadline-driven, and willing to work after hours.
• Superb verbal and written communication skills, as well as great telephone etiquette.
• A strong growth mindset.