JOB DESCRIPTION

Title : Ocean Import Agent

Location : Torrance, CA - LAX

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services.

Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor.

This also includes special transport-related services. Visit our career site on the web at https : / / www.logistics.dhl / us-en / home / careers.html

We have an exciting opportunity for an OCEAN IMPORT AGENT with excellent communication and customer service skills. Accuracy and timely movement of freight and information is a key component for this position.

This position will be based at our Torrance, CA location.

Key Responsibilities :

• Coordinate and ensure timely bookings with ocean lines on customer behalf
• Prepares import documentation, including entry into computer operations program, in accordance to country requirements
• Verification of Certificate of Origin, Cargo Manifest, NAFTA Certificate, OWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
• Compliant filing of import system with US customs
• Responsible for timely completion of import documents and coordinate with both customer, warehouse, ocean carriers, gateway operations, and dispatch for timely movement of cargo
• Ongoing communication with customer and overseas offices in regards to shipment movement
• Follow-up with ocean carrier to keep track of departure information and updates
• Responsible for file level profitability
• Audit charges for accuracy prior to sending to accounting for payment
• Confirm payment responsibility (depending on terms) and audit credit status if needed
• Ensure customer profiles are accurate and updated
• Other duties as assigned

Skills / Requirements :

• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook) preferred
• Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
• Logis Air / Cargo Wise systems knowledge is a plus
• Hazmat certification is a plus

Benefits : (All non-union employees)

• 401(k) with a match : Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
• Stock Purchase Plan : Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
• Medical : We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
• Vision : Optional coverage for eye exams, frames, and contact lenses.
• Dental : Optional coverage for preventative, major, and basic dental services.
• Holiday / Paid Time Off : The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at

https : / / www.logistics.dhl / us-en / home / careers.html

Last updated : 2024-06-27