RTC Technical Program Manager

Location : Austin/TX

5 Days Onsite

Job Description

• Drive timelines and aim for on-time delivery with successful completion of all in scope project work.
• Effectively manage scope creep
• Own / host kickoff meetings, recurring touch points during the project, etc.
• Set meeting agenda and provide appropriate follow-up communications!
• Be initial point of project escalation and understanding when to escalate up as needed.
• Align and track project resources and tasks.
• Effectively partner with the Solutions Architect and Development team.
• Collaborate with the other team members from delivery team.
• 10 years of technical project experience in communication projects
• Good knowledge on Agile project management methodology
• 2 years’ experience in devOps or JIRA
• Experience in Networking and Communications protocols (SFTP)
• Nice to have cloud Networking, HTML/CSS/JavaScript
• Exposure to CPaas, SIP, VoIP, WebRTC, Twilio, Azure Communications services, telephony, Audio codes, Video codes, OPUS, RTC, Real time communications
• Excellent work ethic with willingness to learn from team members.
• Strong attention to detail
• Excellent judgment, analytical thinking, and problem-solving skills
• Excellent time management and organizational skills
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results.
• Strong verbal and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders.
• Bachelor’s degree in business, Information Technology, or any related field.
• Leverage Agile Development best practices in project activities