What are the responsibilities and job description for the Retail Manager position at Diaperkind?
Overview: Diaperkind is New York and New Jersey’s only cloth diaper service. Since 2009 we’ve kept millions of single-use plastic diapers out of landfills and helped thousands of families cloth-diaper their little ones. We are committed to growing and participating in the circular economy, being a low waste business and reducing plastics whenever possible. With five star reviews and excellent word of mouth referrals, we aim to make it easy for people to do the right thing!
This is a great role for someone who has managed a store and is looking for more regular non-retail hours.
Responsibilities: The Manager role is responsible for the administrative and customer support of our business. Ideally, the role is in person at least four days a week (M-Th), roughly 9 - 3 and 9 - 12 on Thursdays with the option to work from home on Fridays (a flexible 1 hour just to check emails prior to the weekend ahead and finish up any last minute details. )
Day to day responsibilities include:
- Completes business administrative and operational requirements in concert with Operations and Inventory Manager and other team members
- Brings a “can do” attitude to solving customer problems and escalates as necessary
- Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
- Ensures availability of merchandise and services by approving contracts as necessary
- Protects employees by providing a safe environment.
- Maintains the stability and reputation of the business by complying with legal requirements and maintaining company policies.
- Leads administrative work by initiating, coordinating, and enforcing program procedures.
Manager Qualifications and Skills
- Great written and verbal communication skills
- Patience and a high level of flexibility
- Superior time management skills
- Ability to adapt to evolving customer needs
- Natural talent for motivating, working with and inspiring a small but passionate team!
Education and Experience Requirements
- Minimum of 5 years of working experience
Salary : $30