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TEKsystems
Fairfield, CA | Full Time
$57k-70k (estimate)
1 Week Ago
dice
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Integrated Resources Inc
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Internal Desktop Support
dice Fairfield, CA
$56k-70k (estimate)
Full Time | Consumer Services 1 Week Ago
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dice is Hiring an Internal Desktop Support Near Fairfield, CA

Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking the following. Apply via Dice today!
Description:This person will be responsible for troubleshooting, printers, discovery, desktop support (hardware) and will assist in mid-level service requests at the site. Active Directory. This person must love being on-site and working with internal teams and employees. This job is somewhat physically demanding and this person will be crawling under desks and providing on-site support as well as desktop support.
Job Description: The IT Technician role is accountable supporting break/fix incidents and requests, for the company's IT/IS software, client hardware and other applicable assets. Seeking a team player that focuses on providing incredible customer experiences and improving business value through risk mitigation, cost-efficiencies, and a revenue impact mindset.
Roles and Responsibilities Include:
  • Responsible for the maintenance, configuration, and reliable operation of client computing systems, basic network access, basic server maintenance and infrastructure management.
  • Shared responsibilities with Systems Administrators, for the IT/IS support services at the site. Liaise with peer IT/IS operational teams and enterprise governance team to ensure services are delivered as per SLA and continuously optimizing service efficiency
  • Provide support of application ecosystems from user creation to installation and configuration, while fostering a unified operational support handled by IS Analysts or accountable resources within the business.
  • Install, configure and upgrade client computer and software components and physical device setup/migrations
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Provide documentation and technical specifications to business and IT/IS staff for planning and implementing new or upgrades of IT/IS infrastructure
  • Responsible for client systems capacity, asset management, and client system performance
  • Assist with assessing and maintaining local operating costs, productivity levels, infrastructure lifecycle management, application repository management and other metrics by analyzing and monitoring system performance and overall IT/IS infrastructure performance indicators
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Internal Desktop Support

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$56k-70k (estimate)

POST DATE

06/17/2024

EXPIRATION DATE

07/12/2024

HEADQUARTERS

WINNEMUCCA, NV

SIZE

200 - 500

FOUNDED

2003

CEO

STEVE BROWN

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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