dice is Hiring a Manufacturing Sr. Support Analyst Near Franklin, NJ
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Codeforce 360, is seeking the following. Apply via Dice today! Career Opportunity:Job Title: Manufacturing Sr. Support Analyst About CodeForce 360Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360. Position OverviewManufacturing Sr. Support Analyst Requirements:Must have skill(s): JDE Manufacturing Functional/Techno-Functional
Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct.
Resource having techno functional skills to support issues is desirable.
Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc. is desirable.
Ability to understand highly customized Manufacturing Accounting process General Support.
Responsibilities:
Application testing for all system changes and projects.
Knowledge transfer and other support related activity.
Second level support for resolution of service requests.
Second level support for resolution of system defects.
Key involvement in the resolution of high severity user issues and system defects.
Review and approve root cause analysis, work arounds and support.
Documentation prepared by Support analysts.
Provide guidance and expertise to Support analysts in resolving very complex issues.
Interact with Business users throughout the lifecycle of the support call from initiation till closure.
Resolving all JDE level 2 Application Support calls logged thru Help desk
Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues.
Own the support tickets pertaining to their respective Modules till closure.
Provide On call support after business hours for high severity issues.
Experience in working on JDE projects with onsite offshore model for Application Development and support.
To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users.
To perform troubleshooting at the ERP and database level.
To train and transfer knowledge to the team members.
To administer ERP in production environment.
To manage database optimization, back-up and recovery.
How To ApplyJob ID: JPC - 189323 For more information, please contact below:Andrew Lincoln Qualified individuals will be contacted for an interview.