5 ServiceNow Architect Jobs in Raritan, NJ
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ServiceNow Architect
$122k-152k (estimate)
Full Time | Consumer Services
3 Weeks Ago
dice is Hiring a ServiceNow Architect Near Raritan, NJ
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Nustar Technologies, is seeking the following. Apply via Dice today!
Technical Guidance and Collaboration:
Technical Guidance and Collaboration:
- Utilize in-depth knowledge of the ServiceNow platform, particularly in HRSD, S2P and Employee Center modules, to guide development teams.
- Design, architect, and implement scalable, robust, and secure solutions on the ServiceNow platform to meet the organization's business requirements and align with ServiceNow best practices.
- Design and implement integrations between ServiceNow and other enterprise systems, ensuring seamless data flow and interoperability.
- Collaborate closely with developers, administrators, and SI partners to implement and configure solutions.
- Lead strategy, backlog prioritization, and configuration efforts alongside the IT delivery team.
- Take ownership of the ServiceNow HRSD and Procurement Operations (S2P) products backlogs within the SMT (Service Management Transformation) Program.
- Prioritize features and define user stories in alignment with HR service delivery and S2P Procurement Operations strategies.
- Collaborate with Global Services (GS), HR, IT, and Procurement stakeholders to gather requirements and feedback.
- Act as the “voice of the customer” within the squad to ensure the team “builds the right thing."
- Implement agile principles and practices in product development.
- Conduct sprint planning, backlog refinement, and sprint review events.
- Supervise progress of product development and drive continuous improvement within the team.
- Conduct product demos and Proof of Concepts (POCs) to showcase solutions.
- Maintain strong focus on user experience within ServiceNow solutions.
- Work closely with UX/UI designers to enhance usability and effectiveness.
- Communicate technical concepts to both technical and non-technical stakeholders
- Act as primary trusted delivery advisor to technology leaders.
- Collaborate across multiple global/regional teams and JJT groups.
- Partner with external organizations and vendors to influence enhancements and functionality.
- Utilize data analytics and KPIs to make informed decisions about HRSD features.
- Implement metrics tracking and reporting to measure success and impact.
- Apply value realization for new technology solutions and ensure alignment with product vision and roadmap.
- Handle vendor relationships to influence product features.
- Collaborate with external partners to influence direction of enhancements.
- Develop business-centric, technical platform strategy to drive measurable business value.
- Influence platform-first and Out-of-the-Box design strategy.
- Help with transitioning from Program to Product once the initial solution implementation is completed.
- Bachelor's degree
- Minimum of 5 years of experience with ServiceNow Platform and Products, including prior HR Service Delivery (HRSD) and/or Source-to-pay implementation experience.
- At least one ServiceNow Certification (CSA, CIS-HR, etc)
- Proven track record in leading and owning technology investments and products, defining and measuring product outcomes and metrics.
- Strong proponent of change, advocating for improvements within and across the organization.
- Experience with end-to-end design of customer needs, roadmap creation, and execution of data-connected products following design thinking and user experimentation principles.
- Developed leadership capabilities, negotiation skills, and attention to detail.
- Strong relationship skills, effective communication, excellent written, verbal, and presentation skills, with the ability to convey complex technical ideas to diverse audiences.
- Minimum 2 years of experience in creating, implementing, and leading technical products and capacity-based development teams in a fast-paced Agile environment.
- Proficiency in using agile project management tools such as JIRA and Confluence.
- Experience working in a global environment
- Knowledge with ServiceNow data integrations including REST APIs, Spokes and Integration Hub.
- Knowledge with Genesys Cloud and ServiceNow Integrations.
- Experience with Employee Service Center and portal solutions.
- Knowledge with SN Advanced Work Assignment and Workforce Optimization products.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Consumer Services
SALARY
$122k-152k (estimate)
POST DATE
06/09/2024
EXPIRATION DATE
07/06/2024
HEADQUARTERS
WINNEMUCCA, NV
SIZE
200 - 500
FOUNDED
2003
CEO
STEVE BROWN
REVENUE
$50M - $200M
INDUSTRY
Consumer Services
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