7 Computer User Support Specialist (Junior) – Part-Time/On-Call (PTOC) Jobs in Patuxent River, MD
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Computer User Support Specialist (Junior) – Part-Time/On-Call (PTOC)
$64k-80k (estimate)
Part Time
2 Months Ago
Digital Enterprise Solutions, Inc. is Hiring a Computer User Support Specialist (Junior) – Part-Time/On-Call (PTOC) Near Patuxent River, MD
Computer User Support Specialist (Junior) – Part-Time/On-Call (PTOC)
Digital Enterprise Solutions, Inc. (DESI) is anticipating the need for Computer User Support Specialists (Junior) to join our team of qualified and diverse individuals supporting an enterprise service desk in Patuxent River, MD 20670. This would initially be an hourly non-exempt Part-Time/On-Call (PTOC) position with the likely opportunity to transition to full-time in the future, A ~3-4 week on-site training program will be required upon start.
PTOC Computer User Support Specialists will be called upon during surge needs or to backfill other full-time specialists who are absent. Specialists may be required to support any of the four main shifts:
- Core hour day shifts: 6am-8pm, Monday-Friday
- Weekday overnight shifts: Monday-Thursday 8pm-7am
- Weekend day shifts: Friday, Saturday, Sunday 6am-7pm
- Weekend overnight shifts: Friday, Saturday, Sunday 6pm-7am
- Provide technical assistance to computer users.
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
- May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
EDUCATION/EXPERIENCE REQUIREMENTS:
To be considered for this position, you must meet the education and experience listed below:
To be considered for this position, you must meet the education and experience listed below:
- High School diploma or GED is required.
- Less than three (3) years of experience performing work in the roles and responsibilities described above.
MINIMUM QUALIFICATIONS:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
- Customer service skills, preferably gained within a call center like environment.
- Excellent written and verbal communication skills.
- US Citizenship is required due to US government contract requirement.
- Ability to obtain and maintain a favorable non-NISP or SECRET clearance (interim required to start).
PREFERRED QUALIFICATIONS:
Candidates with experience or knowledge in these desired skills will be given preferential consideration:
Candidates with experience or knowledge in these desired skills will be given preferential consideration:
- Experience as a help desk specialist/agent within an enterprise environment.
- Experience at NAVAIR National Help Desk.
- Experience with Ivanti ITSM.
- Active SECRET clearance.
This position is contingent upon customer approval of candidate.
Not eligible for our External Referral Program.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
For a listing of all DESI open positions, please visit the “Careers” section of our website at https://www.ilikedesi.com/careers
Not eligible for our External Referral Program.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
For a listing of all DESI open positions, please visit the “Careers” section of our website at https://www.ilikedesi.com/careers
Job Summary
JOB TYPE
Part Time
SALARY
$64k-80k (estimate)
POST DATE
05/14/2023
EXPIRATION DATE
08/04/2024
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The job skills required for Computer User Support Specialist (Junior) – Part-Time/On-Call (PTOC) include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer User Support Specialist (Junior) – Part-Time/On-Call (PTOC). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer User Support Specialist (Junior) – Part-Time/On-Call (PTOC). Select any job title you are interested in and start to search job requirements.
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