What you’ll be doing

• Supporting the sales performance of the EMEA/ Americas region, plus others as required 
• Defining and executing the commercial plan to generate and advance sales opportunities in key industries and countries by:

• Protecting and growing existing revenues with key clients by:

• Acting as key point of contact at both Dimensions and Altmetric for Digital Science’s local sales teams, creating and executing custom demos, participating in customer visits, and preparing pricing proposals and SOW statements when required
• Inputting into pricing, processes and other commercial strategy decisions 
• Contributing to the Altmetric and Dimensions value propositions as we develop our existing portfolio and diversify with new consultancy services

• Working with sales to ensure agreed business milestones and targets are met or exceeded.
• Ensuring product sales pipeline is maintained.
• Customer satisfaction, as measured by annual check-ins.
• Achieving long term account goals in line with company vision and values.

What you’ll bring to the role

• 5 years’ experience in a pre or post-sales role, or other client-facing or consultancy roles
• Experience in (or selling to) the pharma industry, with a broad understanding of requirements for data and analytics, e.g. within R&D, information management, medical affairs or other business units.
• Experience in technical strategy, project management, and process design; basic programmatic skills (e.g. SQL, R) and working with complex data via direct programmatic access (e.g. API) is highly desired
• Analytical skills and a sense of structure
• Familiarity with complex, matrix organizations and remote working environments
• A self-starter with a high level of productivity and good prioritization skills needing little direct day-to-day management
• Exceptional written and verbal communication skills to engage with customers, the wider pharma/corporate community, and the team, including excellent abilities at producing and presenting slide decks
• Ability to establish strong relationships with internal stakeholders and external customers and partners
• Experienced public speaker comfortable with speaking to large groups in-person and virtually
• Proven track record of anticipating and responding accordingly to the needs of colleagues and customers
• Ability to evaluate, and make decisions based on lead conversion reports, sales pipelines, client usage data
• Able to travel 20%, mostly in the local area but with occasional overseas trips

Living our Values