Duties
- Provide exceptional customer service to all customers, both in person and over the phone
- Assist customers with product inquiries, purchases, returns, and exchanges
- Utilize effective selling techniques to meet or exceed sales targets
- Upsell additional products and services to enhance the customer experience
- Maintain a clean and organized work environment, including stocking shelves and displays
- Stay up-to-date on product knowledge and industry trends to provide accurate information to customers
- Process customer transactions accurately and efficiently using the point-of-sale system
- Resolve customer complaints or issues in a professional and timely manner

Qualifications
- High school diploma or equivalent
- Previous experience in customer service or retail sales preferred
- Bilingual skills (English/Spanish) a plus
- Strong organizational skills with the ability to multitask and prioritize effectively
- Excellent phone etiquette and communication skills
- Knowledge of retail math principles for cash handling and inventory management
- Experience in electronics sales, technology sales, or wireless sales is a bonus

We offer competitive pay and benefits packages, including medical/dental/vision insurance, retirement plans, paid time off, and employee discounts. Join our team of dedicated Customer Service Representatives today!

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Commute:

• Gilbert, AZ 85296 (Required)

Work Location: In person