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THE OPPORTUNITY
Dillard's is seeking a Technical Support Analyst to work at the Data Center located in downtown Little Rock, Arkansas. You must be able to work a flexible schedule which includes weekends, holidays, and night shifts.
The primary focus of this position is to assist users of Dillard's Information Technology services who are experiencing complex procedural or operational problems with the use of IT applications, hardware, or services. This position is also responsible for executing, monitoring, and resolving issues with batch processing.
THE TEAM
The Technical Support Analyst works as part of the IT Operations and Technical Support team. The IT Operations side is responsible for data center operations and batch processing. The IT Technical Support side is the primary point of contact for all Dillard's associates who are having problems with Dillard's IT resources. This is a great career opportunity with plenty of room for advancement into other areas within the company.
WHAT YOU WILL DO
THE MUST-HAVES
THE NICE-TO-HAVES
WITHIN 1 MONTH, YOU'LL
WITHIN 2 MONTHS, YOU'LL
WITHIN 3 MONTHS, YOU'LL
Full Time
$52k-66k (estimate)
06/26/2024
07/11/2024
dillards.com
FORT LAUDERDALE, FL
15,000 - 50,000
1938
Public
STEVE PURRINGTON
$3B - $5B
Retail
Dillard's operates as a retailer for apparel, cosmetics, home furnishings, footwear, and accessories.
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.